City Manager’s Office

Office of Independent Review

You are here: ...
Home / Office of Independent Review

Office of Independent Review

The Office of Independent Review (OIR) work to strengthen community trust in the Fresno Police Department by providing neutral, third-party review of police policies, procedures, strategies, and internal investigations.

OIR works independently of the Fresno Police Department and provides the City’s leaders and the public with objective analysis of policing data, actions, and outcomes.

OIR analyzes complaints filed by citizens with the Police Department Internal Affairs Division to ensure they have been investigated fairly and thoroughly. The OIR also provides an objective analysis of individual units within the police department to ensure compliance with policy and procedure, best practices and the law. This includes recommendations on findings to increase thoroughness, quality and accuracy of each police unit reviewed.

The work of the OIR is guided by the following principles:

  • Independence
  • Fairness
  • Integrity and Honesty
  • Transparency
  • Participation of Stakeholders
  • Acceptance, Cooperation and Access
  • Obedience to Legal Constraints

Community Outreach
The Independent Reviewer and staff are available to community organizations for presentations or informational meetings. Please submit a written request with the details via mail or email.

Audit Overview

Independent Reviewer
OIR audits are always performed after the Police Department completes its internal affairs investigation. OIR audits will include:

  • Use of force investigations, including officer involved shootings
  • Death of any person while in police custody
  • Vehicle collisions during pursuits resulting in serious injury or death
  • Complaints involving alleged bias relating to gender, race, ethnicity, religion, age, sexual orientation, or disability
  • Other collisions during pursuits
  • Claims of retaliation against individuals filing complaints against police officers
  • Any other complaint relating to officer or department conduct

Each OIR audit will focus on evaluating the adequacy, thoroughness, quality, and accuracy of the Police Department’s investigation report. The OIR also reviews Police Department Inquiry and Complaint logs, identifies and monitors trends within the Police Department, provides guidance to police officers and police managers when requested; and serves as an informational resource for the community.

Independent Auditor
The Independent Auditor is tasked with the establishment and implementation of an inspection process for the FPD, focusing primarily on individual units and their adherence to the policy manual of the FPD. The Independent Auditor examines each unit for compliance, rates of compliance and advises the department on any issues.

OIR Results and Recommendations
Each year, the OIR produces four quarterly reports to be released on the following tentative schedule:

  • January, February and March is published in April
  • April, May and June is published in July
  • July, August and September is published in October
  • October, November and December is published in January
Automatic Audits

Audits are always performed in these cases:

  • Officer involved shootings
  • Use of Force Investigations
  • In-Custody Deaths
  • Collisions during pursuits resulting in serious injury or death
  • Complaints involving alleged bias
Filing a Complaint

File complaint
It is very important that a complaint is filed as soon as possible. This will assist in the investigation, please include:

  1. The date, time and location of the incident.
  2. The officer’s name, badge number and physical description.
  3. Witnesses names, addresses and phone numbers.
  4. License numbers of any vehicles involved in the incident.
  5. Nature and extent of injuries sustained, if any.
  6. Any other evidence you feel may be important, such as copies of traffic tickets, witness statements, police reports, photographs, or medical records.

Complaints must first be filed with the Fresno Police Department. They can be filed by phone, in person, by mail or online.
24-hour phone line (559) 621-7000

In Person:
Fresno Police Headquarters Lobby
2323 Mariposa Mall
Fresno, CA 93721

By Mail:
Fresno Police Department
Internal Affairs
PO Box 1271
Fresno, CA 93715-1271
Download Form 

Online:
Complete Form 

Or:
Office of Independent Review
City of Fresno City Hall
Executive Offices
2600 Fresno Street
Fresno, CA 93271

Additional Community Locations

All complaints received by the Office of Independent Review are forwarded to the Internal Affairs Office and monitored by the Office of Independent Review.

Internal Affairs will send confirmation letter or make direct contact acknowledging receipt of the complaint.
When an investigation is initiated, complainants will be provided with a Receipt for Personnel Complaint by Internal Affairs that includes the case number assigned to the complaint, the date the complaint was taken and the name of the assigned investigating Sergeant.

Internal Affairs unit of the police department will perform the investigation according to existing PD protocol.

Upon completion of the investigation the Sergeant will notify you of the results.
Although the OIR mandatorily audits specific cases and monitors the Inquiries and Complaints Log every month, if you wish to discuss the results of the Internal Affairs investigation, you may contact our office.