Handy Ride

Paratransit Accommodations

FAX Handy Ride is a service designed to meet the transportation needs of eligible persons with disabilities who cannot functionally use the FAX City bus system.

The Americans with Disabilities Act (ADA) of 1990 requires public transportation agencies to provide paratransit service to eligible persons with disabilities which is comparable to the City bus service. Handy Ride is a shared ride, curb-to-curb service, provided from any origin to any destination throughout the service area for any trip purpose. Handy Ride operates during the same hours and days as the FAX City bus system.

If you believe you have a disability that prevents you from using a FAX fixed route bus, please call (559) 621-RIDE (7433) for more information about Handy Ride service, and to receive an application.

Service Area
The area boundaries are generally Copper Avenue to the north, east to Willow Avenue, south to Ashlan Avenue, east to Temperance Avenue, south to Central Avenue, west to Polk Avenue, north to the Fresno County line, and east to Copper Avenue.

Service Days and Hours
Monday–Friday
5:30 a.m.-10:00 p.m.
10:00 p.m.-12:00 a.m. – Night Service Route Area

Saturday–Sunday
6:30 a.m.–7:00 p.m.

Reservation Hours
Monday–Sunday
7 days a week
8:00 a.m.–5:00 p.m.

Scheduled Pick-Up: Latest Time Available
Monday–Friday: 9:00 p.m.
Monday-Friday, Night Service Route Area:  12:00 a.m.
Saturday–Sunday: 7:00 p.m.

Will-Call Pick-Up: Latest Time to Call
Monday–Friday: 8:30 p.m.
Monday-Friday, Night Service Route Area:  11:30 p.m.
Saturday–Sunday: 6:00 p.m.

Reservation/Cancellation/Dispatch
Telephone Number:
(559) 621-5770 (Voice)
California Relay 711

Handy Ride Information Telephone Number:
(559) 621-7433 (Voice)
California Relay 711

Handy Rides Compliment / Complaint Form
You can submit a complaint or compliment to Handy Rides in English or Spanish through the FAX Contact page.

Handy Ride Application Instructions – English

We are currently updating the Handy Ride applications.  Please contact Handy Ride at (559) 621-RIDE (7433)to get an application.

Handy Ride Application Instructions – Spanish

Actualmente estamos actualizando las aplicaciones de Handy Ride. Póngase en contacto con Handy Ride al (559) 621-RIDE (7433) para obtener una solicitud.

Handy Ride Guide to Ride

The ‘Handy Ride Guide’ was developed to aid customers, families, caregivers, medical professionals, social workers, and others in using Handy Rides effectively.  This publication was written in a collaborative effort between FAX staff and our Disability Advisory Commission.

FAX Handy Ride Guide to Ride – March 2015

Service Area Maps

The Handy Rides service area boundaries are generally Copper Avenue to the north, east to Willow Avenue, south to Ashlan Avenue, east to Temperance Avenue, south to Central Avenue, west to Polk Avenue, north to the Fresno County line, and east to Copper Avenue.

Handy Ride Service Area Map
Handy Ride Service Area Map – Night Service Route Area