Department of Transportation

FAX: Fresno Area Express

Handy Ride

Paratransit Accommodations

FAX Handy Ride is a service designed to meet the transportation needs of eligible persons with disabilities who cannot functionally use the FAX City bus system.

The Americans with Disabilities Act (ADA) of 1990 requires public transportation agencies to provide paratransit service to eligible persons with disabilities which is comparable to the City bus service. Handy Ride is a shared ride, curb-to-curb service, provided from any origin to any destination throughout the service area for any trip purpose. Handy Ride operates during the same hours and days as the FAX City bus system.

If you believe you have a disability that prevents you from using a FAX fixed route bus, please call (559) 621-RIDE (7433) for more information about Handy Ride service, and to receive an application.

Starting September 1, 2021, Handy Ride fares will be reduced from $1.50 to $1.25. Fares will go on sale on August 27, 2021. For details, visit the FAX Fares & Passes page.

Service Area
The area boundaries are generally Copper Avenue to the north, east to Willow Avenue, south to Ashlan Avenue, east to Temperance Avenue, south to Central Avenue, west to Polk Avenue, north to the Fresno County line, and east to Copper Avenue.

Service Days and Hours
Monday-Friday
5:30 a.m.-9:30 p.m.
9:30 p.m.- 12:00 a.m.

Saturday
6:30 a.m.-7:00 p.m.
7:00 p.m.-12:00 a.m.

Reservation Hours
Monday–Sunday
7 days a week
8:00 a.m.–5:00 p.m.

Scheduled Pick-Up: Latest Time Available
Monday–Saturday: 9:00 p.m.
Monday-Saturday, Night Service Route Area:  12:00 a.m.
Sunday: 7:00 p.m.

Will-Call Pick-Up: Latest Time to Call
Monday–Saturday: 8:30 p.m.
Monday-Saturday, Night Service Route Area:  11:30 p.m.
Sunday: 6:00 p.m.

Reservation/Cancellation/Dispatch
Telephone Number:
(559) 621-5770 (Voice)
California Relay 711

Handy Ride Information Telephone Number:
(559) 621-7433 (Voice)
California Relay 711

Handy Rides Compliment / Complaint Form
You can submit a complaint or compliment to Handy Rides in English or Spanish through the FAX Contact page.

Handy Ride Application Instructions – English

Handy Ride Application Instructions – Spanish

Handy Ride Guide to Ride

The ‘Handy Ride Guide’ was developed to aid customers, families, caregivers, medical professionals, social workers, and others in using Handy Rides effectively.  This publication was written in a collaborative effort between FAX staff and our Disability Advisory Commission.

FAX Handy Ride Guide to Ride English – January 2020
FAX Handy Ride Guía para Viajar – Enero de 2020

Service Area Map

Handy Ride Service Area Map

Handy Ride Daytime Boundary Area

The Handy Ride Day Service map is bounded on the North between SR 99 East along the San Joaquin River until Copper, heading eastward along Copper until Willow.

On the East, the Handy Ride service area runs on Willow Avenue between Copper and Ashlan before turning Eastward along Ashlan to Temperance.  At Temperance, the Eastward boundary runs between Ashlan and Central.

On the South, the Handy Ride service area runs along Central between Temperance and Polk.

On the West, the Handy Ride service runs along Polk between Central and Ashlan, turning westward at Ashlan to Grantland. At Grantland, the Westward boundary runs between Ashlan to SR 99, turning Westward and running along SR 99 to the San Joaquin River.

Handy Ride Nighttime Boundary Area

On the North, the Handy Ride Night Service Map runs along Bullard from Golden State Blvd to Palm, heading North on Palm, east on Herndon and north on  Ingram to Audubon.  The North boundary is Audubon is between Ingram and Friant, extending to Friant between Audubon and Shepherd, heading east along Shepherd to Millbrook.  At Millbrook, the boundary heads south to Bullard and then heads east along Bullard until Willow.

The Eastward boundary for Handy Ride Night Service extends along Willow between Bullard and Ashlan.  At Ashlan, Willow turns into Chestnut and continues south.to Belmont.  The Eastward boundary heads east on Belmont to Clovis, south on Clovis to Tulare, and east on Tulare to Fowler.  The boundary extends south on Fowler, west on Butler, and south on Chestnut to Central.

The Southward boundary runs along Central between Chestnut and Thorne before heading North at Thorne.