How to Read and Use the Schedule Guide
The FAX Schedule Guide is your one-stop, easy to read guide to Fresno Area Express transit routes, schedules, and more. You will learn about time points, directions, and everything else you need to maximize your use of the FAX transit system.
If you have any questions, please call us at (559) 621-RIDE (7433) or visit our office at the Manchester Transit Center. Our friendly Customer Service Representatives are happy to help you learn about the FAX fixed-route transit and paratransit systems. You can also plan your trip online with the help of our Trip Planner or Google Transit.
Hearing-impaired and TDD/TTY users may use the California Relay Service (CRS) – dial 711 California Relay Service, or visit the Title VI Non-Discrimination page.
Please contact us with any comments or questions, including comments related to the Americans with Disabilities Act (ADA). You will be referred to the appropriate individual by our customer service staff. You may also e-mail us at firstname.lastname@example.org, write us at 2223 “G” Street, Fresno, CA 93706, or call us at (559) 621-RIDE (7433).
We hope you enjoy your FAX trip. Thank you for using our system!
This section highlights recent changes. We hope these changes are helpful and we encourage you to share this information with other passengers.
1. FAX has added service to Clovis Community College! Route 3 now provides service from the El Paseo Shopping Center at Herndon and Riverside (close to Highway 99) to the Clovis Community College and the Clovis North Education Center at Willow and International, serving medical centers, commercial areas, and housing developments along the way. This route provides service every 45 minutes on week- days and weekends. See pages 25–27 of the Schedule Guide for the updated route map and timetables.
2. Minor scheduling changes have been made to Routes 28 and 38 to better facilitate transfers. See the updated timetables on pages 45–48 and 66–69.
3. New Transfer Policy: Effective January 3, 2022, transfers will be valid for 90 minutes with no restrictions. This means that passengers can make transfers in any direction on all routes within the 90–minute transfer time.
4. Enjoy free Wi-Fi on the Q! The Route 1 Bus Rapid Transit line now offers free Wi-Fi for 30 minutes at a time.
5. FAX has deployed its first two 100% zero emission battery electric buses. Look for these new buses along Route 38. More electric buses are on the way soon, helping to clean up our air and providing more sustainable transportation choices in our region.
As always, thank you for riding FAX
Welcome Aboard FAX!
WE ARE FRESNO’S FAST & EFFICIENT TRANSIT SYSTEM… offering 18 ﬁxed-route bus lines and Handy Ride Paratransit Service, all designed to help you get wherever you need to go! We take pride in serving the greater Fresno Metropolitan Area with high-quality transit service – with a modern ﬂeet of over 115 buses and a dedicated team of transit professionals. Fresno Area Express is operated by the City of Fresno as a public service to all the residents and visitors of Fresno.
FIND THE CORRECT BUS ROUTE – The ﬁrst step in riding the bus is ﬁnding the correct bus route (or routes) to reach your destination. Use the FAX System Map to determine which route is best. Remember that you can transfer from one route to another to reach your destination.
FIND OUT WHAT TIME THE BUS WILL ARRIVE AT YOUR STOP – Use this FAX Schedule Guide to ﬁnd out what time the bus serves the route you are planning to use. FAX regular service hours are Monday through Friday 5:30 a.m. to 10:00 p.m., and weekends 6:30 a.m. to 7:00 p.m. Late-night service is available on select routes until approximately midnight Monday through Saturday (see the Night Service Map for details).
CATCHING THE BUS – Please remember that buses will only stop at designated stops. Designated stops include FAX bus stop signs that show which route(s) serves that stop. If you are seated at a shelter, or on a bus bench, please stand up, if you are physically able, to let the driver know you wish to board. If you are boarding with a stroller, please have the item folded and ready.
PAYING YOUR FARE – Cash, tickets, passes, and transfers can be used on all buses. If you use cash, exact fare is recommended because the fareboxes do not make change. Instead, you will receive a change card that can be used on future rides. Change cards cannot be redeemed for cash and will not be issued for values less than 25¢. Have your fare ready when the bus arrives. The farebox accepts $1, $5, $10, and $20 bills. Note: Every bus station along Route 1 (The Q), includes a ticket vend ing machine; FAX encourages passengers to prepay on Route 1 to speed up the boarding process and keep the bus moving on time.
LEAVING THE BUS – Be alert for your destination. To signal the bus driver to stop, pull the cord above the windows or press the rubber strip between the windows a minimum of one block before your desired bus stop. Wait until the bus comes to a complete stop before leaving your seat. Remember that buses will stop only at designated bus stops. Leave through the rear doors if possible to allow new passengers to board. At the end of the line, passengers must exit the bus.
TRANSFERS – Transfers are free with a paid fare and allow unlimited transfers for 90 minutes on all routes in any direction. Transfers must be requested from the bus driver at the time of boarding.
LOST AND FOUND – To inquire about lost items call (559) 621-RIDE (7433). If possible, let us know the date and description of the item so that we may better assist you in locating the lost item(s).
FAX CARTS AND CARGO POLICY – FAX bus drivers and supervisors have the authority to determine if a cart, stroller, or other items are too big or dangerous to be transported safely on the bus. Riders are limited to bags or items that can be reasonably carried on their laps when seated or placed safely under, or in front of, their seats.
NOTICE TO RIDERS WHO HAVE MEDICARE CARDS – Riders who possess a Medicare Card and proper identiﬁcation are eligible for a 50¢ one-way fare at all times.
ACCESSIBILITY – All FAX buses have entry ramps for easy access to passengers who use wheelchairs or other mobility devices, or have difficulty climbing steps. Walkers/Rollators (4-wheeled walkers with seats) must be folded and placed in the aisles. Walker and Rollator users must always sit in a regular bus seat. Walkers and Rollators cannot be used as a seat while riding the bus and may not be secured in the wheelchair securement area.
HANDY RIDE – Handy Ride is a FAX service designed to transport eligible persons with disabilities. The service is available to those persons who, because of the nature of their disability, are unable to use the FAX ﬁxed-route system. Handy Ride is a curb-to-curb service provided from any origin to any destination within the service area, for any trip purpose. It is a shared-ride service, which means you may share your ride with other riders. You must be at the curb at your designated pick-up time.
|HANDY RIDE SERVICE HOURS||Day Schedule||Night Service (Limited Service Area)|
|Monday – Friday||5:30 am – 9:30 pm||9:30 pm – 12 am|
|Saturday||6:30 am – 7:00 pm||7:00 pm – 12 am|
|Sunday||6:30 am – 7:00 pm|
|HANDY RESERVATION HOURS|
|Monday – Friday||8:00 am – 5 pm|
|Saturday/Sunday||8:00 am – 5 pm|
Eligible persons can schedule a trip reservation by calling Handy Ride at (559) 621-5770. When calling in, please state your name ﬁrst. Reservation staff will then ask a series of questions regarding desired pick-up time, pick-up location, destination, etc., to schedule the requested trip. Persons who are ADA Handy Ride Certiﬁed may make reservations one to two days before the desired trip. If illness or a change in plans causes you to cancel a trip, please inform Handy Ride at least one hour before your scheduled pick-up time.
For complete information regarding Handy Ride eligibility and service, contact FAX at (559) 621-RIDE (7433) or visit the Handy Ride web page
TITLE VI – Fresno Area Express is committed to ensuring that no individual or organization is excluded from participation in, denied the beneﬁts of its programs, activities or services, or subject to discrimination based on race, color, or national origin as afforded to them by Title VI of the Civil Rights Act of 1964, as amended. For more information please contact customer service at (559) 621-RIDE (7433), dial 711 California Relay Service, or visit the Title VI Non-Discrimination page.”
HOLIDAY SERVICE – Bus service is not provided on Thanksgiving Day or Christmas Day. Other legal holidays may have reduced service. Sunday schedule service is provided on New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, the day after Thanksgiving, and the day before Christmas.
RULES TO RIDE BY –
- Do not smoke aboard the bus
- Do not eat or drink aboard the bus
- Walk – do not run aboard the bus
- Keep all bus aisles clear
- Please keep seats clean and feet on the floor
- Place all trash in trash cans
- Use earphones for all personal audio devices (radios, phones, etc.)
- Animals are not allowed except in approved animal carriers (service animals excepted)
- No disruptive behavior or foul language
- Do not cross in front of or behind the bus
- Do not attempt to board a bus that has pulled away from the curb
- Children must be supervised at all times
- Remain seated (if seats are available) when the bus is in motion
- Hazardous materials are not allowed on buses
- Always load your bike into the rack closest to the bus
- Passengers must exit the bus at the end of the line.
Bike n’ Bus
Use your bicycle in combination with Fresno Area Express to make travel even more convenient!
Plus, it’s a great way to get exercise and to reduce traffic congestion and air pollution. All FAX Buses are equipped with bike racks. The bike racks are located on the front bumper of the bus and are capable of accommodating 3 bicycles at a time. No additional fare or permit is required. The racks are available to all FAX passengers on a space-available basis. Bicycles are not permitted inside the bus at any time. Please remember that it is your responsibility to safely load and unload your bicycle.
LOADING YOUR BIKE
- Before catching your bus, remove any bike accessories such as tire pumps or water bottles that could become loose while the bus is in motion
- When the bus arrives, tell the driver that you will be loading your bike onto the rack
- Always load from curbside or while directly in front of the bus Never load on the driver’s side near the flow of traffic
- Use one hand to hold your bike and the other to unfold the rack
- While gripping the rack handle, slightly push in on the rack to unlock and release it from its folded position Then, lower the 321rack down (1)
- Lift your bike into the rack placing both tires into the wheel slots (2)
- Always load your bike into the rack closest to the bus
- Pull the support arm up and adjust it securely over the front tire (3)
UNLOADING YOUR BIKE
- As you approach your destination request a stop by pulling the bell cord or press the rubber strip
- Tell the driver that you will be unloading your bike from the rack and exit through the front door of the bus
- Unload your bike from curbside or while directly in front of the bus Never unload your bike from the driver’s side
- Raise the support arm off the tire and lay it down into its locked position
- Lift your bike out of the bike rack
- If there are no other bikes in the rack, lift and push the bicycle rack up to the folded and locked position
- Step back onto the curb with your bike and you’re ready to roll!
FAX IS NOT RESPONSIBLE FOR ANY DAMAGES OR LOSS OF BICYCLES INCURRED WHILE USING BUS BIKE RACK
|Fort Miller||Q, 28, 32, 39, 41, 45|
|Hamilton K-8||26, 39|
|Kings Canyon||22, 26|
|Rio Vista||3, 20|
SENIOR HIGH SCHOOLS
|Central High East||12, 45|
|San Joaquin Memorial||32|
|Duncan Polytechnical||28, 38|
|County Department of Social Services (DSS)||28|
|City Hall||Q, 22, 32|
|Fresno Area Express (FAX)||26, 28|
|State Building||Q, 22, 32|
|County Library||Q, 22, 32|
|FYI (Airport/Aeropuerto)||26, 39|
SHOPPING CENTERS & MALLS
|Ashlan Park||38, 45|
|Eastgate Shopping Ctr||Q, 41|
|El Paseo Shopping Center||3, 20|
|Fashion Fair||9, 32, 34|
|Fig Garden||9, 26|
|Fulton Central Business District (CBD)||Q, 22, 26, 28, 32, 34, 38|
|Kearney Palms Shopping Ctr||32, 34, 38|
|Manchester||Q, 28, 41|
|Riverpark||Q, 26, 32, 38, 58, 58E|
|Community Regional Medical Ctr||32|
|Saint Agnes||3, 34|
|Valley Children’s Hospital||58E|
|Sequoia Health Centers||Q, 26, 32, 38|
|Veterans Medical Center||20, 32, 39|
Clovis Transit – Routes 10, 50, 70 * Fresno Area Express – Routes 3, 9, 28, 45
|Clovis Unified District Office||10|
JUNIOR HIGH/HIGH SCHOOLS
|Alta Sierra Junior High||10|
|Buchanan High School||10|
|Clark Junior High||10, 50|
|Clovis East High School||70|
|Clovis High School||50|
|Gateway High School||10, 50|
|Clovis Adult Education||10|
|Clovis Community College, Herndon Campus||3, 10|
|Community College District||10|
|Fresno State University||10|
|Chamber of Commerce||10, 50|
|Clovis City Hall||10, 50|
|Clovis Court||10, 50|
|Clovis Police Department||10, 50|
|Clovis Library||10, 50|
|County Department of Social Services (DSS)||28, 50|
|Dept of Motor Vehicles||50|
|Clovis UA Theaters||50|
|Mercedes Edwards Theater||10, 50|
|Sierra Vista Theater||9, 50|
POINTS OF INTEREST
|Clovis Industrial Park||45, 50|
|Old Town Clovis||10|
|Veterans Memorial Building||10|
|Clovis Community Hospital||50|
|Indian Health Center||10|
|CVS Pharmacy, Clovis/Shaw||9, 50|
|CVS Pharmacy, Clovis/Herndon||10|
|Food 4 Less||9, 50|
|Save Mart, Bullard/Minnewawa||10|
|Save Mart, Fowler/Herndon||50|
|Save Mart, Shaw/Armstrong||50|
|Sierra Vista Mall||9, 50|
|Target, Herndon||3, 10|
|Target, Shaw||9, 50|
|Wal-Mart, Shaw||9, 50|
Where Youth Can Get Help Fast
CITY OF FRESNO
Fresno Area Express, (559) 621-7433
SafePlace EOC Sanctuary Youth Shelter
City of Fresno Parks & Recreation Dept.
WAYS TO KEEP UP WITH FAX ONLINE
In addition to this Schedule Guide, there are several different ways to stay informed about FAX, including:
THE FAX WEBSITE:
This is the most comprehensive way to get all of the latest information pertaining to FAX. This includes news, updates, rider alerts, and planning efforts.
THE FAX MOBILE APP:
Get the latest route and schedule information through your smartphone through the FAX mobile app, called MyFAXBus app
THE FAX NEWSLETTER:
Receive the latest FAX news every month via email.
FAX RIDER ALERTS:
Stay on top of unexpected route and service changes through FAX Rider Alerts.
Clovis Transit operates a fixed-route transit service, called “Stageline” and a paratransit service called “Round Up”.
Clovis Transit’s Stageline service operates Monday through Friday from 6:15 a.m to 6:30 p.m and Saturdays from 7:00 a.m. to 3:00 p.m. No service on Sunday.
Clovis Transit’s Round Up service operates Monday through Friday from 6:15 a.m to 7:15 p.m., and Saturdays and Sundays from 7:00 a.m. to 3:00 p.m.
No Service is provided on the following observed holidays:
- New Year’s Day
- President’s Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Limited Service will be offered on the following holidays”
- Martin Luther King Jr. Day
- Veteran’s Day
- Day after Thanksgiving
Limited service consists of all routes operating from 7:30 a.m. to approximately 5:00 p.m. on 30 minute and 60 minute headway schedules. Please see the separate holiday schedule for exact times.
Thanks to Measure C funding, passengers ride FREE of charge!
Clovis Transit does not issue transfers due to free fares.
Catching the Bus:
Please remember that buses will only stop at designated stops that have a Clovis Transit Stageline bus stop sign. If you are seated, please stand, if you are physically able, to let the driver know you wish to board, or wave to the driver as the bus approaches. Due to safety reasons, drivers are instructed to only stop at designated stops.
Clovis Transit “Round Up” Service
Clovis Transit “Round Up” Service: Clovis Transit “Round Up” is a curb-to-curb service for persons with disabilities within Clovis and to trips to Fresno. As a shared ride service, you might be required to share your ride with others. Appointments for Round Up trips must be made in advance. Service is available to those persons who, because of the nature of their disability, are unable to use the Clovis Transit Stageline fixed route buses. Eligibility is determined after a person completes and submits a Clovis Transit ADA application to the Clovis Transit office. For more information regarding Clovis Transit Round Up or to obtain an application, please call (559) 324-2760 (TTY 324-2896)
A Clovis Transit buses have entry lifts for easy access by passengers who either use wheelchairs or mobility devices or have difficulty climbing stairs. For additional Clovis Stageline information, please contact Clovis Stageline at (559) 324-2770 or visit the City of Clovis’s Transit webpage.