City Introduces “EyeOnWater” Customer Service Portal

The City of Fresno has introduced its newest customer service portal, called “EyeOnWater,” which allows Fresno water customers to monitor their water usage, view water usage history, discover short and long-term water trends and easily connect to their Department of Public Utilities (DPU) account directly from their computer, smartphone or mobile device.

EyeOnWater gives water customers direct access to their water consumption data, allowing them to easily view, understand and manage their water usage and pay their utility bill online.  Customers can view hourly, daily, monthly, and yearly data and charts as well as week-over-week consumption comparisons, and temperature and precipitation overlays are also available to help monitor and manage usage.

Customers can access their EyeOnWater account online at www.fresno.gov/eyeonwater or by mobile app FREE for both Android and Apple users.  Once connected, Fresno water customers can establish alerts via email or text message to better manage their water use and be notified of any possible leaks.

For additional information or help with your EyeOnWater reports, contact a DPU Water Conservation Representative at (559) 621-5480.

City Introduces “EyeOnWater” Customer Service Portal

Posted: May 25, 2018

The City of Fresno has introduced its newest customer service portal, called “EyeOnWater,” which allows Fresno water customers to monitor their water usage, view water usage history, discover short and long-term water trends and easily connect to their Department of Public Utilities (DPU) account directly from their computer, smartphone or mobile device. EyeOnWater gives water […]

Memorial Day Holiday Schedule for City of Fresno Offices

Posted: May 24, 2018

City of Fresno offices will be closed in observance of Memorial Day on Monday, May 28, 2018.  The delivery of some City services may be affected.  Normal operations will resume on Tuesday, May 29.  Here is the schedule for City of Fresno operations for the holiday: Airports:  Administrative offices closed;  Terminal, concessions, and airlines normal […]

Mayor Brand Announces FY2019 City Budget

Posted: May 23, 2018

Mayor Lee Brand, along with City Manager Wilma Quan-Schecter, today announced the proposed City of Fresno budget for Fiscal Year 2019 during a press conference at City Hall.  The $1.115 billion budget, which includes $341 million for the General Fund, puts an emphasis on continuing the City’s long-term financial stability, as well as economic development […]

City of Fresno Announces Public Notice of Weed Abatement Inspections on Vacant Lots

Posted: April 13, 2018

The City of Fresno Code Enforcement Division officially announces a Public Notice of the city-wide Weed Abatement Inspection Program, in accordance with Fresno Municipal Code (FMC) Section 10-605 that all vacant and unimproved lots are required to be free from public nuisance violations year-round. Properties found in violation of FMC 10-605 are subject to citations […]

City Announces New Director of Customer Relations and Analytics

Posted: April 5, 2018

Mayor Lee Brand and City Manager Wilma Quan-Schecter today announced that T.J. Miller has been named the City’s Director of Customer Relations & Analytics.  In this newly created role, Miller will focus on streamlining customer service delivery through the City’s FresGO mobile app and its full-service, non-emergency customer service line at 621-CITY (2489).  She will […]

City Reaches Agreement to Bring GAP E-Commerce Center , 500 Jobs to Fresno

Posted: March 29, 2018

Mayor Lee Brand and his administration have reached an agreement with The Gap, Inc. (Gap) to relocate their e-commerce fulfillment operation to the City of Fresno.  The relocation allows Gap to place its e-commerce fulfillment center, currently located out-of-state, near its store distribution facilities in the vicinity of Fresno-Yosemite International Airport. In moving their fulfillment […]

The City of Fresno is currently conducting a recruitment for Assistant City Manager

Posted: March 8, 2018

The City of Fresno is currently conducting a recruitment for Assistant City Manager.  In this capacity, the City Manager is seeking an individual experienced in public administration with a strong understanding of varied municipal operations and public policy. Learn more about this opportunity

City of Fresno Dedicates New Public Art in Mariposa Plaza

Posted: February 26, 2018

The City of Fresno, in partnership with the National Endowment for the Arts, dedicated a new public art piece this afternoon at the Mariposa Plaza located on Fulton Street.  The new piece is the first to be installed on Fulton since 1964 and the first to be installed on the newly opened Fulton Street. Money […]

FAX Officially Launches New “Q” System

Posted: February 22, 2018

The City of Fresno held a press conference this morning to announce the official launch of the Fresno Area Express (FAX) bus rapid transit system known as “Q,” a state of the art bus system that provides faster, more convenient, and more reliable service than a traditional bus line.  Among the features that “Q” provides are […]

Presidents Day Holiday Schedule for City of Fresno Offices

Posted: February 14, 2018

City of Fresno offices will be closed in observance of the Presidents Day holiday on Monday, February 19, 2018.  Normal operations will resume on Tuesday, February 20.  Here is the schedule for City of Fresno operations for the holiday: Airports:  Administrative offices closed;  Terminal, concessions, and airlines normal operations otherwise. Business License:  Office closed.  The […]