City Introduces “EyeOnWater” Customer Service Portal

The City of Fresno has introduced its newest customer service portal, called “EyeOnWater,” which allows Fresno water customers to monitor their water usage, view water usage history, discover short and long-term water trends and easily connect to their Department of Public Utilities (DPU) account directly from their computer, smartphone or mobile device.

EyeOnWater gives water customers direct access to their water consumption data, allowing them to easily view, understand and manage their water usage and pay their utility bill online.  Customers can view hourly, daily, monthly, and yearly data and charts as well as week-over-week consumption comparisons, and temperature and precipitation overlays are also available to help monitor and manage usage.

Customers can access their EyeOnWater account online at or by mobile app FREE for both Android and Apple users.  Once connected, Fresno water customers can establish alerts via email or text message to better manage their water use and be notified of any possible leaks.

For additional information or help with your EyeOnWater reports, contact a DPU Water Conservation Representative at (559) 621-5480.