City Announces 2nd Phase of Safely Re-Opening – Public Counters

The City of Fresno announced today that it is expanding its multi-phased approach to safely re-open City Hall to the public with the opening of the Public Works Traffic Division for limited virtual appointments effective Monday, November 16, 2020.  Virtual appointments will be taken for Tuesdays and Wednesdays only between the hours of 9:00 a.m. and 3:00 p.m. and limited to 15-20 minutes per customer.  Drop off and pick of plans will still occur at the First Floor entrance only.

Public Works traffic services shall only include appointments for general questions regarding procedures and standards.

Contact Ezra Cato Scott at (559) 621-8793 or Luis Maya at (559) 621-8807 to make an appointment. 

Customers are still encouraged to conduct as much business as possible by phone or online. Permit applications can be submitted, and progress can be monitored, through our FAASTER portal at https://www.fresno.gov/darm then clicking Submit, Review or Search for an Application.

In addition, the City’s Planning and Development Department will continue to offer appointments in the Building Division and Current Planning Division now in virtual format effective Monday, November 16, 2020.  Virtual appointments will be taken for Tuesdays and Wednesday only between the hours of 9:00 a.m. and 3:00 p.m. and limited to 15-20 minutes per customer.  Drop off and pick of plans will still occur at First Floor entrance only.

Building & Safety services shall include the following items only:

• HVAC Changeouts
• Re-roof permits
• Water heaters
• Electric panel change-outs

Planning services shall include the following items only:

• General inquiries regarding zoning or property information
• General inquiries regarding the application and approval process
• Public document viewing
• Application submittal assistance
• Zone Clearance submittal

If you have any questions about scheduling an appointment please contact Kristine Longoria, Building, at (559) 621-8082 or Cecilia Lopez, Planning at (559) 621-8054.

In an effort to limit the amount of interpersonal contact, the City continues to offer a variety of options for anyone wishing, or needing, to conduct business with the City of Fresno. See the City’s website at www.fresno.gov for more information.

Constituents are encouraged to visit www.cdc.gov to learn more about COVID-19 and follow the Fresno County Department of Public Health for regular updates.