GENERAL SERVICES DEPARTMENT - Administration Division
What We DoQuick Facts
WHAT WE DO
The General Services Department is an internal service provider (ISP) for the City of Fresno. Our Divisions include Central Printing, Facilities Management, Fleet Management and Purchasing.
General Services Department Outreach Events
The City of Fresno's General Services, Public Works and Public Utilities Departments partnered to celebrate National Public Works Week. On Tuesday, May 20th in front of City Hall, there was a street fair and equipment show, and City Departments and outside vendors were on hand providing information to City staff and the general public about the services they provide. The following day, all three departments again joined forces to celebrate staff and their contribution to maintaining the infrastructure and services collectively known as public works.

City Hall Pictures MSC Pictures

Ken Nerland View the Municipal Service Center
Director Power Generation from the
660 kW Photovoltaic System
(Solar Electric Panels)
Executive Summary
The Administration Division provides direction and support for the divisions of the General Services Department (GSD) which include: Central Printing, Facilities Management, Fleet Management and Purchasing.
The Administration Division provides support to allow each division to focus on their primary objectives and improve their overall performance. To meet the Division’s objectives, the following will be implemented:
- Business Plans will be reviewed and updated annually.
- An effective training program that measurably provides added value to services provided. Customer service will be emphasized.
- Develop processes to effectively measure and report performance. Identify areas for performance improvements.
- Optimize use of technology available to increase efficiency and streamline document and accounting processes throughout the department.
- Continuous research and development of best business practices and strategic planning.
- Create an enjoyable work environment for all employees of the department
Mission Statement
The purpose of the General Services Department is to provide quality support services which include Central Printing, Facilities Management, Fleet Management, and Purchasing utilizing the most efficient and cost effective practices.
Vision
General Services Administration will provide administrative support that enables divisions to achieve their primary objectives.

GSD Administrative Team
Jason MacDonald, Jerry Todd
Christie Kelly & Ken Nerland
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