Department of Transportation

FAX: Fresno Area Express

Title VI Non-Discrimination Policy

We want to hear from you! 

FAX’s draft 2022 Title VI Program Update is currently available for public review. The review period extends from July 22 to August 19, 2022. The Title VI Program explains FAX’s commitment to Non-Discrimination.  

Draft 2022 Title VI Report
Draft 2022 Title VI Report – Appendices

To submit a public comment, please send an e-mail to faxoutreach@fresno.gov or mail a letter to FAX at: 

Fresno Area Express (FAX)
Attn: Title VI Coordinator
2223 G Street 
Fresno, CA 93706

Earlier this year, FAX held a series of workshops and public outreach events to solicit input on topics that should be included in the draft Title VI Program. Visit the Planning page for more information on the outreach efforts that occurred in Spring 2022. 

Fresno Area Express (FAX) is committed to ensuring that no individual is excluded from participation in, denied the benefits of its programs, activities or services, or subjected to discrimination on the basis of race, color, or national origin as afforded to them by Title VI of the Civil Rights Act of 1964, as amended. To file a Title VI complaint or get more information on your rights, call 559-621-RIDE (7433) or dial 711 California Relay Service.

FAX, as a federal grant recipient, is required by the Federal Transit Administration to conform to Title VI of the Civil Rights Act of 1964 and its amendments.. FAX is committed to ensuring that its transit services are provided without regard to race, color, or national origin; promoting the full and fair participation of all potentially affected populations in transportation decision making; and providing meaningful access to FAX services, programs, and activities by persons with limited English proficiency.  For more information about FAX’s Title VI Program, please consult the Title VI Program below, or contact the Title VI Coordinator at 559-621-RIDE (7433).

How to File a Title VI Complaint
Any person who believes that he/she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with FAX. The complaint must be filed in writing on the FAX Title VI Complaint Form within 180 days of the alleged discrimination. For assistance filling out the form in other languages, please contact the Title VI Coordinator at 559-621-RIDE (7433). Provide as much detail as possible, sign the complaint form, and mail it to:

Fresno Area Express
Title VI Coordinator
2223 G Street
Fresno, CA 93706

You can also file a complaint by fax, phone, or in person. Please see the FAX Title VI Policy and Procedure below for additional information.

In case the complainant is dissatisfied with the resolution by FAX, the same complaint concerning race, color, or national origin discrimination may be submitted to the Federal Transportation Administration, Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

In case the complainant is dissatisfied with the resolution by FAX, the same complaint may be submitted to the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.