Fresno Area Express (FAX) is committed to ensuring that no individual is excluded from participation in, denied the benefits of its programs, activities or services, or subjected to discrimination on the basis of race, color, or national origin as afforded to them by Title VI of the Civil Rights Act of 1964, as amended.

FAX, as a federal grant recipient, is required by the Federal Transit Administration to conform to Title VI of the Civil Rights Act of 1964 and its amendments. FAX is committed to ensuring that its transit services are provided without regard to race, color, or national origin; promoting the full and fair participation of all potentially affected populations in transportation decision making; and providing meaningful access to FAX services, programs, and activities by persons with limited English proficiency.  For more information about FAX’s Title VI Program, please consult the Title VI Program below, contact the Title VI Coordinator at 559-621-RIDE (7433) or dial 711 California Relay Service.

2022 FAX Title VI Program

Appendices

How to File a Title VI Complaint

Any person who believes that he/she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with FAX. The complaint must be filed in writing on the FAX Title VI Complaint Form within 180 days of the alleged discrimination. For assistance filling out the form in other languages, please contact the Title VI Coordinator at 559-621-RIDE (7433). Provide as much detail as possible, sign the complaint form, and mail it to:

Fresno Area Express
Title VI Coordinator
2223 G Street
Fresno, CA 93706

Please see the FAX Title VI Policy and Procedure below for additional information.

FAX Title VI Policy and Procedure (English)

Política y Procedimiento del Título VI de Fresno Área Express (Español)

FAX Title Vl Complaint Form (English)

Formulario de Quejas de FAX para Titulo VI (Español)  

In case the complainant is dissatisfied with the resolution by FAX, the same complaint concerning race, color, or national origin discrimination may be submitted to the Federal Transportation Administration, Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

In case the complainant is dissatisfied with the resolution by FAX, the same complaint may be submitted to the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.