One-Time Bulky Item Pickup
The One-Time Bulky Item Pickup program provides customers the opportunity to dispose of single bulky items that are too large to fit in the City-issued Green, Gray, or Blue solid waste carts. This program is available once a year at no extra cost to City of Fresno residential solid waste customers. Customers are eligible to participate only if their account is in good standing and if it has been more than one year since their most recent bulky item pickup.
Eligible residents are asked to call the City of Fresno 311 Center by dialing 3-1-1, (559) 621-CITY (2489), or use the FresGO mobile app to request a bulky-item pickup. Customers will receive a call from Solid Waste within seven (7) business days to confirm a pickup date. Customers will be instructed to place their item out at the curb no more than 36 hours before their scheduled date.
The One-Time Bulky Item Pickup is available once in a one-year period, per account at no additional cost. Additional pickups within a one-year period will be treated as Special Haul and assessed an additional fee as outlined in the Master Fee Schedule.
Solid Waste will only pick up the bulky item from residents who have requested the One-Time Bulky Item Pickup service. All other debris piles will be considered illegal dumping and cited accordingly.
Guidelines
- Items shall be out by 6:00 A.M. on the scheduled day of pickup
- Keep your bulky item clear or any vehicles or other obstructions. (THIS WILL PREVENT PICK UP)
- Your bulky item must be placed 1-1.5 feet from the curb in front of your residence, and away from sewer vents, water meters, mailboxes, and fire hydrants to avoid potential property damage.
- Keep 4-5 feet away from speed bumps.
- Place items where weekly residential garbage containers are serviced, except those having alley services.
Accepted Items
- Bookcase
- Box Spring
- Carpet
- Chairs
- Changing Table
- Couch/Sofa
- Desk
- Dresser
- Entertainment Center
- Filing Cabinet
- Headboard
- Mattress
- Nightstand
- Recliner
- Stoves/Ovens
- Shelving
- Table
- Water heaters (Must be drained)
The following items are not accepted:
- Automotive parts
- Batteries
- Dead Animals
- Dirt / Soil
- Electronic Waste
- Food Waste
- Household Hazardous Waste
- Household Garbage
- Incinerator Residue
- Industrial Waste
- Infectious Waste
- Liquid Waste
- Live Ammunition
- Medical Waste
- Refrigerators / Freezers
- Sewage / Sludge
- Tires
One-Time Bulky Item Pickup FAQs
Q: Is this program the same as Operation Clean Up (OCU)?
No, the purpose of this program is to allow customers to dispose of a single bulky item, such as a couch, a bed, a dryer, etc. A comprehensive list of accepted and not-accepted items is listed above.
Another difference between the two services is that the customer must request a pickup of their item for the One-Time Bulky Item Pickup.
Q: Can I still request a pickup if I participate in Operation Clean Up?
Yes, these are two different programs. Your account must be in good standing to be eligible.
Q: Is this service available to all City of Fresno residents?
No, this service is limited to Fresno residents who pay for City of Fresno solid waste collection services and whose account is in good standing.
Q: How do I request a pickup?
Eligible residents are asked to call the City of Fresno 311 Center by dialing 3-1-1, (559) 621-CITY (2489), or use the FresGO mobile app to request a bulky-item pickup. Customers will receive a call from Solid Waste within seven (7) business days to confirm a pickup date. Customers will be asked to place their items out at the curb no more than 36 hours before their scheduled date.
Q: How do I know what items are accepted by this program?
We have a list of accepted and not-accepted items on our website. When you call to request a pickup, the customer service representative will ask what items you are requesting to be picked up and can provide guidance.
Q: My neighbors have placed items out for pickup. Do I still need to request the service for my address?
Yes, you must call and request a pickup for your address. Solid Waste will only pick up items from residents who have requested the One-Time Bulky Item Pickup service. All other debris piles will be considered illegal dumping and cited accordingly.
Q: Can I request a pickup at any time throughout the year?
Yes, you can request a pickup during a time of year that is convenient for you as long as it has been more than one year since your last Bulky Item pickup request.
Q: What if I need an additional pickup?
Additional pickups will be treated as Special Haul and assessed an additional fee as outlined in the Master Fee Schedule.
Q: Can I get bulky-item pickups at no extra charge a few months apart if they are not in the same calendar year?
No, the Bulky Item Pickup program is only available once in a one-year period. The start date is based on the last time you made a bulky item pickup request.