Department of Public Utilities

Trash Disposal & Recycling

Residential Services

The City of Fresno provides residents with three 96-gallon carts as a basic level of service. There is one cart for trash (gray), one for recyclables (blue), and one for green waste (green). All carts are emptied on the same day by automated collection trucks.

Collection Schedule
Your green, gray, and blue carts are all collected on the same day, 5:30 a.m. – 8:00 p.m.

The day of your collection is determined by your location:

Pickup Information

Carts can be placed out for collection any time after 6:00 p.m. the night before your scheduled pickup day, but they must be out before 5:30 a.m. on the day of collection.

When placing your carts out for pickup, make sure:

Emptied carts must be removed from the curb and placed out of view by 8:00 p.m. on your collection day.

Missed Service Pick-Up
To report a missed pickup on your service day, please wait until at least 3:00 p.m. to allow service to be completed in your area. Reports of a missed pickup can be made:

By Phone: (559) 621-1452
Monday–Friday
8:00 a.m. – 4:15 p.m.

Online: Submit a service request in FresGO

Skip Fee
If a customer is late in placing their cart(s) at the curb and reports a missed service, a Skip Fee may be assessed that will appear on the customer’s utility bill. For the first two incidents, there will be no charge to the customer. An $11.29 fee will be assessed on the third incident and each incident thereafter in a fiscal year (period running from July – June each year).

Holiday Schedules

The Residential Collection Schedule DOES NOT change for the following holidays:

  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veterans Day

The Residential Collection Schedule DOES change for the following holidays, as outlined below:

  • Thanksgiving Day (Thursday) – collection is moved to Friday
  • Day after Thanksgiving (Friday) – collection is moved to Saturday
  • Christmas Day
    • If the holiday falls on a Tuesday:
      • all collection days are postponed by one day
    • If the holiday falls on a Wednesday:
      • Tuesday collection remains normal; all other collection days are postponed by one day
    • If the holiday falls on a Thursday:
      • Tuesday and Wednesday collection remains normal; all other collection days are postponed by one day
    • If the holiday falls on a Friday:
      • Tuesday, Wednesday, and Thursday collection remains normal; Friday collection is postponed to Saturday
  • New Year’s Day
    • If the holiday falls on a Tuesday:
      • all collection days are postponed by one day
    • If the holiday falls on a Wednesday:
      • Tuesday collection remains normal; all other collection days are postponed by one day
    • If the holiday falls on a Thursday:
      • Tuesday and Wednesday collection remains normal; all other collection days are postponed by one day
    • If the holiday falls on a Friday:
      • Tuesday, Wednesday, and Thursday collection remains normal; Friday collection is postponed to Saturday

Alley Locks

Residents or owners of a property adjacent to a gated alley can obtain a key or a lock from the Solid Waste Management Division.

To obtain a key or lock, customers must bring a copy of their City of Fresno utility bill to the Solid Waste Management Division located at 1325 El Dorado Street in the City of Fresno Municipal Service Center. Our office is located in Building “S” next to the guard shack and is open Monday through Friday from 8:00 a.m. – 4:00 p.m.

If you have questions about the program, alley closure procedures, or want to report a damaged gate, please contact our offices at (559) 621-1894 for assistance.

Assistance for Customers with Disabilities or Medical Conditions

Our drivers will roll out carts and return them to their original location for residential customers with disabilities or medical conditions that prevent them from handling their carts.

Contact the Solid Waste Management Division office at (559) 621-1452 for eligibility requirements.

Containers in View

Keeping our neighborhoods clean and beautiful begins in our own front yards. The City of Fresno adopted a container in view regulation over 15 years ago to encourage proper storage of carts and to beautify our community (Fresno Municipal Code 6-205(10)). This ordinance calls for all trash and recycling carts to be put away and out of view from the street after they are serviced.

Carts can be placed out for collection after 6:00 p.m. the day before collection and must be out by no later than 5:30 a.m. on the day of collection. Carts must be placed out of view no later than 8:00 p.m. on the collection day.

Carts left out on non-service days not only create an unsightly appearance in our neighborhoods, but they can also be a safety hazard or can be stolen if left out. If you prefer to store containers in the front yard, a 4-foot high enclosure or shrubbery should meet the necessary screening requirements.

Customers who leave their carts out beyond the approved hours are subject to citations and fines, as outlined below:

Instance Fine
1st Notice of Violation
2nd Notice of Violation
3rd $50
4th $100
5th $200
All violations thereafter $200, up to $1,500 (per fiscal year)

For questions or to discuss solutions, call the Solid Waste Management Division at (559) 621-1452.

Helpful Contact Numbers

Solid Waste Management Division Customer Service:
(Missed Service or Special Pickups)
(559) 621-1452

Assistance for Customers with Disabilities or Medical Conditions
(559) 621-1452

Start Service or Make a Change in Service
(Utilities Billing & Collection)
(559) 621-6888

Household Hazardous Waste
(559) 600-4259

Recycling Hotline
(559) 621-1111

Used Motor Oil and Filter Recycling
(559) 621-1111

Tire Disposal
(Code Enforcement)
(559) 621-8400

Operation Clean Up
(559) 621-1452