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Risk Management

Risk Management : (559) 621-6900

Filing a Liability Claim Against the City of Fresno

You must file your Claim for Damages form within the time prescribed by Government Code Section 911.2, which states the following:

“A claim relating to a cause of action for death or for injury to person or to personal property or growing crops shall be presented as provided in Article 2 (commencing with Section 915) not later than six months after the accrual of the cause of action. A claim relating to any other cause of action shall be presented as provided in Article 2 (commencing with Section 915) not later than one year after the accrual of the cause of action.”

Claims must be filed in duplicate, either in person at or mailed to the following location:
Risk Management Division
City of Fresno
2600 Fresno Street, Room 1030
Fresno, CA 93721-3612
You may call (559)621-6900 with questions.

Workers Compensation

The City of Fresno is “self-insured” for workers’ compensation benefits, that is, the City pays benefits directly to injured employees rather than purchasing an insurance policy that would pay benefits. All employees of the City are eligible to receive workers compensation benefits if injured or made ill by their job. There is no qualification period for eligibility, such as working a minimum time period or a minimum number of hours per week. If an employee believes that he or she was injured on the job, a claim for benefits can be filed with the employee’s supervisor. A more detailed description of the City’s workers’ compensation program can be found by clicking here.

General information about the California Workers Compensation System

Answers to frequently asked questions from injured employees and updated information on recently enacted workers’ compensation reforms

An Overview Of Workers’ Compensation

Introduction
If you get hurt at work a lot of questions go through your mind. How do I get medical treatment? Who is going to pay for it? How am I going to provide for my family? What can I expect if my injury is serious and prevents me from returning to my job?

The Workers’ Compensation process is not necessarily simple and it is also influenced by a number of City policies and Memorandums of Understanding that your bargaining unit has negotiated. You can easily become confused and frustrated if you are unfamiliar with this process. Our goal is to minimize confusion and frustration and to assist you in recovering from your injury. What follows is a brief discussion of some of the basics of Workers’ Compensation. At the end are links to Fact Sheets, published by the California Division of Workers’ Compensation, that will answer many questions that you may have about specific benefits and procedures that are part of the Workers’ Compensation system in California. If you have specific question or concerns about your claim you can contact any of the following resources for assistance in getting answers and help:

American All Risk Loss Administrators (AARLA) (271-3516)
AARLA is the City’s Workers’ Compensation administrator. The adjusters at AARLA are all State certified and can assist you in obtaining information regarding your claim. If you are represented by an attorney, please be aware that your adjuster may not be able to discuss your claim without your attorney’s permission.

Risk Management (621-6903)
Our Workers’ Compensation Liaison is here to help you get answers to your questions and resolve problems that may arise while you recover from an injury. As with your adjuster, if you are represented by an attorney, the Liaison may not be able to discuss your claim without your attorney’s permission.

Your Bargaining Unit Representative
If you wish to involve your bargaining unit representative in this process, you are certainly welcome to do so. In many instances however, these discussions involve medical issues which are confidential and this information will not be shared with other individuals without your written consent.

What Is Workers’ Compensation?
Workers’ Compensation is a no-fault, benefit delivery system which compensates employees who are injured at work. All employers with employees in California are required to provide Workers’ Compensation coverage. The City of Fresno is “self-insured” which means that it does not purchase an insurance policy for Workers’ Compensation coverage. The City pays benefits directly to injured employees, medical providers and others who may provide various services to an injured employee or the employer. The City hires a “third party administrator” (AARLA) to ensure that all benefits that are required by law are provided in a timely manner and to handle all the paperwork.
Workers’ Compensation benefits are defined as (1) medical care reasonably needed to cure, or relieve the effects of, a work-related injury or illness; (2) compensation for lost time from work due an injury or illness (“Temporary Disability”); (3) compensation for lost earning ability as a result of permanent residual effects of an injury or illness(“Permanent Disability”); and (4) assistance in returning to gainful employment in the event that the permanent residual effects are so great as to prevent an injured employee from returning to their regular job, a modified job or a different job with the City.

The following Fact Sheets answer many questions about specific benefits and procedures that may apply to you if you get hurt at work. Additional Fact Sheets are under development and will be added in the future. Your input will help us to expand and refine this page, so please call your adjuster or the Risk Liaison whenever you have questions suggestions or need help with a problem.

Getting medical care if you are hurt at work

Timely, effective medical care is key to recovering quickly from your injury. The City has created a Medical Provider Network (MPN) to assist you in obtaining high quality medical care. You can find a provider in the MPN by contacting your claims adjuster. Or you can look up any provider in the City’s Network by using the link below:

City’s Medical Provider Network

Fresno Police Officers Association (FPOA) Alternate Dispute Resolution (ADR) Medical Provider List

Employee Safety

The City is committed to maintaining a safe and healthy work environment for every employee. Each Department has an Injury and Illness Prevention Program that is tailored to its specific functions and activities. The City’s overall safety policies, practices and procedures can be found by going to this link:

Employee Injury & Illness Prevention Handbook

Federal Transit Administration Controlled Substances and Alcohol Testing Regulations

This policy pertains to the drug and alcohol testing requirements for “safety sensitive” employees who work at Fresno Area Express.

Drug Policy 09.27.15

Federal Motor Carrier Safety Administration/ Controlled Substance and Alcohol Testing Regulations

This policy applies to all applicants and employees who are required to perform a “safety sensitive” function as defined under the Omnibus Transportation Act of 1991 (the “Act”), as amended.

FMCSA Drug Policy 09-23-15

Reasonable Accommodation of Employees with Disabilities

This information provides a summarization of the process that the City utilizes to attempt to reasonably accommodate employees with disabilities so that they may continue their employment with the City.

The Reasonable Accommodation Process