FresnoHOP: Trolley Service

FresnoHOP App Policy

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Fresno HOP App Privacy Policy

Effective Date: April 14, 2025

Fresno HOP respects your privacy. This privacy policy explains how we handle data within the Fresno HOP mobile application.

1. Information We Collect

Fresno HOP does not collect, transmit, or store any personal data from users.

The only data the app accesses is:

  • Location history saved to your device’s local storage.
    • This is used solely to enhance performance by reducing repeated API calls.

2. How Your Data Is Used

  • Location data stored in local storage is used only within the app to improve route-loading times.
  • This data is never sent to a server and remains on your device.
  • Fresno HOP does not use cookies, trackers, or analytics.

3. Data Sharing

We do not share your data with any third parties.

We do not sell, rent, or disclose any information to outside organizations.

4. Children’s Privacy

Fresno HOP does not knowingly collect personal data from children under 13. The app is safe for all ages.

5. Contact Us

If you have questions or concerns about this policy, please contact us at:

📧 [email protected]

🌐 https://www.fresno.gov/generalservices/fresnohop/fresnohop-app-policy/

6. Policy Updates

We may update this policy from time to time. All changes will be posted here with the revised effective date.

7. The City of Fresno Mobile App Policy

Additional relevant policy details found here: https://www.fresno.gov/fresgo-privacy-policy/