Department of Transportation

FAX: Fresno Area Express

Fares & Passes

While FAX passengers and employees are no longer required to wear masks while onboard our buses, masks are welcome and remain an important preventive measure against COVID-19. We encourage passengers to wear masks for their protection while riding FAX.

FAX and Handy Ride will continue disinfecting all vehicles on a nightly basis and maintain sanitizing efforts at major transit hubs around the city.

FAX buses accept cash, passes, and transfers.

Reduced Fare Program Instructions – English
Programa de Tarifas Reducidas – Español
Current Fare Structure – English
Presente Estructura de Tarifas – Español

Kaiser grant provides free fares for Reduced Fare Riders for a limited time  

ABOUT

As part of the Zero Fare Clean Air Act, on May 13, 2022, Kaiser Permanente Fresno awarded grant funds to Fresno Area Express to subsidize fares for Reduced Fare riders.  Reduced Fare riders include Seniors 65 or older with ID, Medicare card holders, and persons with disability placards. Correct ID required. This project is supported by Kaiser Permanente Northern California Community Benefit Programs.

Reduced Fare Riders:

  • Seniors (65 years or older) with valid ID
  • People with Disabilities with valid ID
  • Medicare Card Holders

HOW TO USE THE PROGRAM

Beginning July 1, 2022, qualifying Reduced Fare riders can board any FAX Fixed Route bus at no cost to the rider.  *Riders must show identification at the time of boarding. This program will continue until grant funds are expended. Handy Ride is not included.

Acceptable types of I.D. are:

  • FAX issued identification cards
  • Medicare card and proper identification
  • Driver’s License or State issued I.D. card (DMV)
  • DMV Parking Placard with registration form

Reduced fare identification cards issued from other transit agencies, will be accepted on FAX fixed route buses. Laminated passes will not be accepted.

FOR ASSISTANCE

Call 559-621-RIDE

Fares, Passes & Transfers

Fixed Route Buses

Fare Cost
Base Cash Fare $1.00
Reduced Cash Fare:

  • Seniors (65 years or older) with valid ID
  • People with Disabilities with valid ID
  • Medicare Card Holders

Thanks to a generous Kaiser Permanente Fresno grant, beginning July 1st, Reduced Fare Riders ride for free! 

Free
Children* (age 12 and under)
children under 6 must be accompanied by an adult
Free
Active Military/Veteran (with valid ID) Free

Correct identification is required for all reduced/free fares.

Correct identification required for all reduce fares. Children must be accompanied by a fare-paying family member.

Transfers
Transfers are free and allow you to transfer for unlimited transfers for 90 minutes on all routes in any direction.

Handy Ride

Fare Cost
ADA Eligible Individual Per Ride Fare $1.25
Companion to ADA certified individual $1.25
Personal Care Attendant to ADA certified individual Free

Pass Outlets

Pass Outlets may charge an additional fee of up to $1.25 for passes and tokens.

Hours of outlet operations may be affected by COVID-19.  As a result, it is recommended that you first call a pass outlet to confirm pass availability.

Pass Type Location
1,2 Buzzy Bee Gas and Food Mart
5205 E. Kings Canyon
(559) 251-5424
1,2,3 Fresno City College
1101 E. University
(559) 489-2234
1,2,3 Fresno State Student Union
5280 N. Jackson Ave.
(559) 278-2078
1,2,3 Glen Agnes
603 W. Home
(559) 445-0715
* Manchester Transit Center
3590 N. Blackstone Ave
(559) 621-7433
1,2 Save Mart
5750 N. First St.
(559) 435-9324
2 Senior Citizen Village
1917 S. Chestnut
(559) 251-8656
2,3 Valley Center for the Blind
3417 W. Shaw
(559) 222-4447
* City Hall, Business Tax and Licensing Desk
2600 Fresno Street, Room 2162
(559) 621-6880

Legend

Key Pass Type
* Sells All Passes
1 31 Day Full Fare
2 31 Day Reduced Fare
3 Handy Ride Pass

All regular and discounted fares can be purchased at all ticket vending machines (TVMs) located at bus rapid transit stations along the Q (Route 1), as well as the TVM located outside the front doors of City Hall on the first floor.

Bulk Purchase

Do you need to purchase FAX passes in bulk? You can do so at a discounted rate.

Item Cost
20 Single Ride Prepaid Cards* $18.00
20 Single Ride Prepaid Cards (Reduced Fare)* $9.00
50 Single Ride Prepaid Cards* $45.00
50 Single Ride Prepaid Cards* (Reduced Fare)* $22.50

*Cash/Card fares are entitled to Unlimited transfers for 90 minutes on all routes in any direction and subject to FAX policies and procedures.

Thanks to a generous Kaiser Permanente Fresno grant, beginning July 1st, Reduced Fare Riders ride for free! 

Bulk purchases can be made at:

Manchester Transit Center
3590 N. Blackstone
Fresno, CA 93726
Monday – Friday
8:30 AM to 4:00 PM

or by email request to BusPasses@fresno.gov

Purchase By Mail

In addition to the FAX offices, passes may be purchased by mail and will be mailed directly to your home when purchased in advance.

  1. Complete the Mail Order Form
  2. Send a check or money order payable to CITY OF FRESNO
  3. Please allow approximately 10 days for processing and mailing delivery
  4. Pay for up to 3 monthly passes per order