Department of Transportation

FAX: Fresno Area Express

Fares & Passes

Starting Wednesday, September 1, 2021, FAX fixed route bus and Handy Ride paratransit will begin collecting fares.

While many COVID-19 restrictions are being eased, Federal laws continue to REQUIRE ALL passengers and bus drivers to wear masks, at least through September 13, 2021.

FAX and Handy Ride will continue disinfecting all vehicles on a nightly basis and maintain sanitizing efforts at major transit hubs around the city.

FAX buses accept cash, passes, and transfers.

Reduced Fare passes are available for:

  • Seniors (65 years or older) with valid ID
  • People with Disabilities with valid ID
  • Medicare Card Holders

Reduced Fare Program Instructions – English
Programa de Tarifas Reducidas – Español
New Fare Structure, Effective September 1, 2021 – English
Nueva Estructura de Tarifas, Efectivo el 1 de Septiembre de 2021 – Español

Fares, Passes & Transfers

Fixed Route Buses

Fare Cost
Base Cash Fare $1.00
Reduced Cash Fare:

  • Seniors (65 years or older) with valid ID
  • People with Disabilities with valid ID
  • Medicare Card Holders
$ .50
Children* (age 12 and under)
children under 6 must be accompanied by an adult
Free
Active Military/Veteran (with valid ID) Free

Correct identification is required for all reduced/free fares.

Correct identification required for all reduce fares. Children must be accompanied by a fare-paying family member.

Transfers
Transfers are free and allow you to transfer to two additional buses to complete your one-way trip. Bus transfers can be made only where routes intersect and are not valid for layovers or return trips. Transfers must be requested at the time of boarding and remain valid for 90 minutes from the time issued.  When transferring between Clovis Stageline and FAX, only one transfer will be allowed.

Handy Ride

Fare Cost
ADA Eligible Individual Per Ride Fare $1.25
Companion to ADA certified individual $1.25
Personal Care Attendant to ADA certified individual Free

Pass Outlets

Pass Outlets may charge an additional fee of up to $1.25 for passes and tokens.

Hours of outlet operations may be affected by COVID-19.  As a result, it is recommended that you first call a pass outlet to confirm pass availability.

Pass Type Location
1,2 Buzzy Bee Gas and Food Mart
5205 E. Kings Canyon
(559) 251-5424
1,2,3 Fresno City College
1101 E. University
(559) 489-2234
1,2,3 Fresno State Student Union
5280 N. Jackson Ave.
(559) 278-2078
1,2,3 Glen Agnes
603 W. Home
(559) 445-0715
* Manchester Transit Center
3590 N. Blackstone Ave
(559) 621-7433
1,2 Save Mart
5750 N. First St.
(559) 435-9324
2 Senior Citizen Village
1917 S. Chestnut
(559) 251-8656
2,3 Valley Center for the Blind
3417 W. Shaw
(559) 222-4447
* City Hall, Business Tax and Licensing Desk
2600 Fresno Street, Room 2162
(559) 621-6880

Legend

Key Pass Type
* Sells All Passes
1 31 Day Full Fare
2 31 Day Reduced Fare
3 Handy Ride Pass

All regular and discounted fares can be purchased at all ticket vending machines (TVMs) located at bus rapid transit stations along the Q (Route 1), as well as the TVM located outside the front doors of City Hall on the first floor.

Bulk Purchase

Do you need to purchase FAX passes in bulk? You can do so at a discounted rate.

Item Cost
20 Single Ride Prepaid Cards* $22.50
20 Single Ride Prepaid Cards (Reduced Fare)* $12.00
50 Single Ride Prepaid Cards* $55.00
50 Single Ride Prepaid Cards* (Reduced Fare)* $29.00

*Cash/Card fares are entitled to one free transfer. Transfers may be used for a maximum of two bus changes and subject to FAX policies and procedures.

Bulk purchases can be made at:

Manchester Transit Center
3590 N. Blackstone
Fresno, CA 93726
Monday – Friday
8:00 AM to 4:00 PM

Purchase By Mail

In addition to the FAX offices, passes may be purchased by mail and will be mailed directly to your home when purchased in advance.

  1. Complete the Mail Order Form
  2. Send a check or money order payable to CITY OF FRESNO
  3. Please allow approximately 10 days for processing and mailing delivery
  4. Pay for up to 3 monthly passes per order