Assistant City Manager
Jane Sumpter has served as the City’s Budget Manager since 2011, where she managed the successful implementation of the first new citywide budget system in 14 years. She has been employed by the City of Fresno for over 30 years, starting as a Junior Auditor in 1987. Throughout her career, Ms. Sumpter has gained experience in municipal budgeting and auditing, labor negotiations, systems implementation and Comprehensive Annual Financial Report (CAFR) preparation. In her current role as Assistant City Manager, she oversees the Airports, Finance, Information Services and Public Utilities Departments, along with the Budget Division and the Fresno Convention & Entertainment Center. In December 2016, she was appointed by the Mayor and approved by the City Council to serve as a Trustee on the City of Fresno Employees Retirement Board, representing over 1200 active employees and retirees.
A lifelong resident of Fresno, where her family has lived since 1919, Ms. Sumpter attended California State University, Fresno, earning a Bachelor of Science in Business Administration with an emphasis in accounting. She also holds an Associate of Science Degree in Paralegal Studies from Fresno City College.
Deputy City Manager
Laura Gloria moved to Fresno in 2001 and attended Fresno State accomplishing a Bachelor’s of Science in Business Administration. Since that time, she has gained experience in the private & public sector in operations, administration and project management with an overall focus on efficiency. Currently, she serves as the Deputy City Manager for the City Manager’s Office in which she herds a variety of initiatives and operations such as contract administration, asset management, grants, and projects such as South Stadium Phase 1, a $17 million Affordable Housing Mixed Use Development. Mrs. Gloria takes pride in being part of a driven team that focuses on delivering City resources and services to the community she serves. Mrs. Gloria was raised all over California but has called Fresno her home for over 15 years. She enjoys hiking nearby in Yosemite and Sequoia Forests, running, and spending time with her partner Adam and their three dogs.
Director of Customer Relations & Analytics
As the City’s Director of Customer Relations & Analytics, TJ Miller focuses on streamlining customer service delivery through the City’s FresGO mobile app and its full-service, non-emergency customer service line at 621-CITY (2489). She also serves as a resource for the Administration and City Council by analyzing and delivering data gathered by FresGO and the One Call Center to help identify high-priority projects and maximize efficiency from our services.
TJ previously served as Assistant Director of Personnel Services, a position she held since January 2013. In that capacity, she served the City by providing service to City departments with their Human Resources and Risk Management needs. In 2015, the City Manager assigned her to co-lead the Assistant Director team, with a focus on FresGO operations.
Prior to that, TJ served for more than six years as Human Resources Manager with the City of Fresno. She was instrumental in forming the Public Sector Collaborative as part of the Regional Jobs Initiative. She also led the transition to an automated employment application and self-service environment for City employees.
As a lifelong resident in the Fresno and surrounding areas, TJ is passionate about serving her community and the City. She obtained her Master’s Degrees in Business Administration from California State University, Fresno and a Bachelor’s Degree in Business Administration from the University of Phoenix. Married to Matt for 30 years, they have two adult children, Wesley and Madeline.
Michelle Marchini joined the City of Fresno in 2007 with over 20 years of experience in Human Resources, Training, Recruiting, Volunteer Management and Financial Services in both the private and non-profit sectors. Ms. Marchini’s career has taken her from Fresno to San Francisco, Monterey and back. During this time, she lead the reorganization of the Volunteer Services program at Valley Children’s Hospital and was instrumental in expanding the program by increasing the number of volunteers from 100 to 550 and the number of placement opportunities throughout the organization from 2 to over 40 within 18 months. Most recently, Ms. Marchini gained additional experience in the financial services field after obtaining two securities licenses, while offering financial planning to clients through the Principal Financial Group.
She currently serves as the Executive Assistant to the City Manager, coordinating the day-to-day activities of Administration and serving as a liaison to departments throughout the organization and community partners. Her strengths in systems development, project management, and servant leadership support her in providing exceptional service to the City and the public.
Ms. Marchini achieved her Bachelor’s degree in Sociology from Fresno State and Master’s degree in Organizational Development from Alliant International University. She is married to Perry and has one talented daughter, Savannah. Ms. Marchini enjoys escaping to the ocean with her family as often as possible.
Yvonne Teixeira joined the City of Fresno in 2018 as an Executive Assistant. In her role, Yvonne provides administrative support to the City Manager’s Office team. She has extensive experience in providing administrative support to high-level executives. Before joining the City, Yvonne served 18 years at a local real estate development firm where she was a key contributor to various aspects of the business, including property and project management. In her previous position, Yvonne was successful in guiding her team to minimize vacancies and maximize the marketing position of the property she managed.
Although born and raised in the Bay Area, Yvonne has called Fresno “home” since 1999. She is married to Jonathon and has a son, Matthew, and a daughter, Jayden. Yvonne enjoys spending time with her family and loves a warm day at the lake.