Department of Public Utilities

Water Quality, Delivery & Testing

Water Quality, Delivery & Testing

Delivering Safe, Reliable, and Affordable Drinking Water

The City of Fresno delivers drinking water to approximately 500,000 residential, commercial, and industrial customers over a 114 square mile are of the city including many county Islands.

The City of Fresno runs numerous treatment facilities that disinfect and remove synthetic organic contaminants at various well sites.

Discolored Water/Agua Turbia

Some homes in NE Fresno are reporting discolored water coming out of 1 or more faucets. If your home has any discolored water, the City of Fresno would like you to report water discoloration issues directly using the City’s FresGO mobile app. You can start a service request instantly and get regular updates on the progress of your request. FresGO is available at the Apple Store and Google Play for Android.

Water discoloration service requests are also available by calling (559) 621-CITY (2489). We want to ensure a clean, safe, reliable water supply for everyone.

Algunas casas en el Noreste de Fresno han reportado agua turbia en uno o más grifos. Si su casa tiene agua turbia, la ciudad de Fresno le gustaría que usted reporte problemas de agua descolorida directamente a través de la aplicación móvil FresGO. Puede iniciar una solicitud de servicio al instante y obtener actualizaciones regulares sobre el progreso de su solicitud. La aplicación móvil FresGo está disponible en la Apple Store y Google Play para Android.

Solicitudes de servicio de agua descolorida también están disponibles llamando al (559) 621-CITY (2489). Queremos asegurar un suministro de agua limpia, segura y confiable para todos.

Water Meters

Fresno receives 60,000 acre-feet of high-quality water annually from behind Friant Dam. To comply with the terms of the Central Valley Project (CVP) water contract with the U.S. Bureau of Reclamation that supplies this water, the City of Fresno is required to measure (meter) all water deliveries to customers. As a result, Fresno was mandated to install water meters, and bill by a volumetric rate, all of its residential customer accounts by January 1, 2013.  Commercial and multi-family accounts were already metered and billed at a metered rate.

In order to comply with the terms of the contract and state law, the City installed water meters at all single-family residences that did not already have meters. The multi-year installation project started in 2008 and was completed in December 2012.

Assembly Bill 514 (2003)
Assembly Bill 2572 (2004)
City of Fresno Embarks on Water Meter Process (Press Release)

Water Quality Reports

The State of California and the U.S. Environmental Protection Agency require water utilities to provide an annual Consumer Confidence Report (CCR) to their customers. This report contains important information concerning the quality of your drinking water.

The following reports are provided in PDF format. A free PDF reader is available from Adobe.

2017 Water Quality Report
2016 Water Quality Report
2015 Water Quality Report
2014 Water Quality Report
2013 Water Quality Report
2012 Water Quality Report

Cluster Well Grouping Report

Drinking Water Source Assessment & Protection Program Reporting