The City of Fresno’s straightforward approach identifies projects based on their complexity. There are four project levels, each with an optimized process. The more simple a project, the quicker the review—some even approved over the counter. For more complex projects, the developer can meet with the Development Review Committee (DRC) comprised of all of the reviewing departments, to collaboratively discuss the application and receive concise and thorough feedback.
The City of Fresno has established accountability, clear protocols, and authority for decision-making that align with the General Plan, Development Code, and pre-zoning. Improved technology, customer service, and continuous improvement through training and staff development will help us keep the commitment to our standards, to honor developers’ time and budgets, and to work together to “get to yes.”