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Security & Privacy Policy
City of Fresno, Security Policy

Thank you for visiting the City of Fresno website and reviewing our security policy. Please also review our Privacy Policy.

Online Transactions (Payments, Employment Submissions, Other)

The City of Fresno considers it a high priority to provide you with a secure online experience. We recognize that the personal information you choose to provide using this system is highly confidential, and we have made every reasonable effort to make sure your information is safeguarded.  

Your online transactions are supported by industry standard data encryption available through your web browser called SSL encryption. This service is designed to ensure your privacy when providing us with personal information over the Internet.

City of Fresno, Website Privacy Policy

Thank you for visiting the City of Fresno website and reviewing our privacy policy. It is the policy of the city that we will not collect any personal information about you when you visit our website unless you choose to provide such information to us.

Information collect and stored automatically

As you browse through the City of Fresno website, certain information about your visit is gathered automatically.

  • The Internet domain (for example, "xcompany.com") and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The pages your visited; and If you linked to our website from another website, the address of that website.

We use this information to help us make the site more useful to our visitors -- to learn about the number of visitors and the types of technology our visitors use. We do not track and record information about individuals and their visits.

Personal Information You Provide

If you choose to provide us with personal information -- such as in email or by completing other forms which you submit through our website - we use this information only to respond to your questions or process the forms to complete the requested transactions. No information is shared with other agencies unless it is required we do so by law. No information gathered is used to create individual profiles. The City of Fresno does not collect information for commercial marketing.

Cookies

To better serve you, we occasionally use "cookies" to customize/enhance the use of this site. A cookie is a tiny piece of text that is placed on your computer's hard drive. If your web browser is set to notify you before accepting cookies, you will be prompted to accept before it is stored on your computer. This cookie by itself only informs us a previous visitor has returned.  It in no way provides us with personal information about you.

Protection of Minors

The City of Fresno is concerned about protecting the privacy of children. We encourage parents to be involved in their children's Internet explorations. We specifically ask that children get their parents permission before providing any information online -- to this or any other site. When children do provide information through the City of Fresno website, it is only used to enable us to respond, and not to create profiles of children.