Contact Us
1910 E. University Ave.
Fresno, CA 93703-2927
(559) 621-5300
(559) 621-5480
(559) 621-CITY after hour emergencies
E-Mail Us
Department Home

Safe drinking water

Some homes in NE Fresno are reporting discolored water coming out of 1 or more faucets. If your home has any discolored water, the City of Fresno would like you to report water discoloration issues directly using the City’s FresGO mobile app. You can start a service request instantly and get regular updates on the progress of your request. FresGO is available at the Apple Store and Google Play for Android.

Water discoloration service requests are also available by calling (559) 621-8626 or emailing We want to ensure a clean, safe, reliable water supply for everyone.


Algunas casas en el Noroeste de Fresno han reportado agua turbia en uno o más grifos. Si su casa tiene agua turbia, la ciudad de Fresno le gustaría que usted reporte problemas de agua descolorida directamente a través de la aplicación móvil FresGO. Puede iniciar una solicitud de servicio al instante y obtener actualizaciones regulares sobre el progreso de su solicitud. La aplicación móvil FresGo está disponible en la Apple Store y Google Play para Android.

Solicitudes de servicio de agua descolorida también están disponibles al (559) 621-8626 o enviando un correo electrónico a Queremos asegurar un suministro de agua limpia, segura y confiable para todos.

City of Fresno Action Plan for Lead Reports the EPA Above Action Level With Attachments

City of Fresno Discolored Water Meeting Presentation – August 2016

Community Meeting Video – 8/17/16

Lead Detection Map – July 2016

NE Fresno Residents Requesting Water Quality Testing – August 2016

Get the FACTS on Fresno Water

District 6 - Discolored Water Presentation

Fresno Water Supply FAQ

Draining and Flushing Hot Water Heater

List of Point-of-Use Devices and Filters

Community Meeting Video - 6/14/16
CMAC Video - 4/26/16
Private Video

The Water Division manages and operates the City of Fresno’s water system.
The City delivers drinking water to about 500,000 urban residential, commercial, and industrial customers in over 114 square miles of the City, and many County Islands, within the City’s Sphere of Influence.


Our WaterFresno's primary source of water is groundwater, coming from a natural underground basin, called an aquifer. Using approximately 260 wells, the Water Division pumps approximately 125 million gallons water per day (mgd). Peak water deliveries are much higher, topping 200 mgd. In addition to groundwater, the Fresno water supply is now supplemented with water delivered directly from the Sierra Nevada mountain range to our Surface Water Treatment Facility (SWTF), which supplies about 20 million gallons of water per day.


ConservationOne of the most valuable water sources is water that is not used. Water conservation is the beneficial reduction in water use, waste, and loss. Conservation is the most economical and environmentally protective resource management tool, helping Fresno meet the many challenges of water supply management.



Water TreatmentIn order to address various water issues and ensure the Fresno metro area has a reliable water supply through 2050, the City of Fresno invited other local water agencies to help develop the Fresno Metropolitan Water Resource Plan. The plan, which was adopted by the Fresno City Council in 1996, called for a conjunctive use program, combining groundwater, treated surface water, artificial recharge, and an enhanced water conservation program.


On April 25, 2014, Govenor Jerry Brown issued an Executive Order to strengthen the State's ability to manage water and habitat in the drought. The Governor has called on Californians to redouble their efforts to conserve water. The City of Fresno, along with other local water organizations, strongly endorses the need for water reductions.

The City of Fresno also actively supports the challenge for all Californian's to achieve a 20% per capita reduction in urban water demand by 2020 and conservation measures in place to acheive this goal. 

As a partner in the state-wide, Save Our Water campaign, the City of Fresno actively promotes the campaign recommendations aimed at helping Californians reduce their everyday water use. Click the icon above to learn more about the campaign and how Real People are making Real Savings!

Click on Red Icon below to link to the Metropolitan Resources Management Plan Update EIR document under Important Documents

Fresno Water Capacity Fee Study

Find us on Facebook