Customer Services
Many Services Provided
The Water Conservation Program provides a number of services to help our customers save water. Contact us at about any of the services which follow.
CONSERVATION HOTLINE: (559) 621-5480.
WATER WASTE MONITORING
Is your property being flooded by a neighbor? Have you observed over-watering? Call the Conservation Hotline! A representative will investigate, and you can remain anonymous.
Information needed to report Water Waste
Online Water Waste form
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Water Saving Tips from Our Customers!
$ REBATES
TOILET REBATE PROGRAMS:
RESIDENTIAL: Residential toilets: $75 for a qualifying High Efficiency Toilet of 1.28 gallons per flush or less. HET toilets must bear WaterSense label.
ATTENTION:
ON 6/30/12, $75 REBATES FOR 1.28 gpf TOILETS EXPIRES! THE NEW REBATE AMOUNT EFFECTIVE 7/1/12 IS $50.
Toilet Rebates Expiring 6/30/12
Guidelines & Application
Toilet Rebates Effective 7/1/12
Guidelines & Application
WaterSense Toilet ListCOMMERCIAL TOILET REBATES:
Commercial
toilets: $75 for a qualifying High Efficiency Toilet of 1.28 gallons per flush or less. HET toilets must bear WaterSense label. Click for Guidelines & Application:
Commercial Toilet Rebate
WaterSense Toilet List
HIGH EFFICIENCY CLOTHES WASHERS Rebates:
$50 rebate to our residential customers who purchase High Efficiency Clothes Washers (HECW) with a Water Factor of 6.0 or less as listed on the Consortium for Energy Efficiency (CEE) web page. Other specific conditions also apply.
Clothes Washer Rebates Effective 7/1/11
Guidelines and Application
CEE Clothes Washer Qualifying List
OUTDOOR WATERING - WATER-EFFICIENT LANDSCAPE
Over 60% of water used can be in landscaping, and much of it is wasted. Our staff includes landscape experts who will provide FREE landscape services to help you save water in your yard such as:
Water-wise Landscape Consultations
Landscape and Irrigation Efficiency and Leak Surveys
Help Setting Irrigation Timers.
Landscape Events and Workshops
Also look for:
Water-Wise Plant Exchange Event
Central Valley Friendly Landscape Program Awards
Check for water leaks and other water inefficiencies for residential or commercial/industrial. Free low-flow shower heads, and aerators will be provided for those taking advance of this service.
WATER CONSERVATION FOR BUSINESS
Commercial, Industrial, Institutional Program
WATER EDUCATION
Schools, Community & Kids -
Get in the Know With H20!
School Classroom Presentations Water Educational Program - Schools & Community
Fun for Kids!
Kid's Summer Water Camp, Kid Friendly Web pages
PUBLIC OUTREACH
Water Division Field & Office Operations -
Sample Schedule
Surface Water Treatment Facility
Speakers Bureau
Special Outreach Events, Workshops, Booths
(See Calendar of Events below)
Literature and Materials
Water conservation informational literature and materials may be available upon request in limited amounts.
Bilingual Customer Services Bilingual – Spanish and Hmong language available for some customer services and literature.
Contact us: For more information about the above services, call 621-5480 or email: waterconservation@fresno.gov