Risk Management
Contact Us
Jeff Cardell, Director
2600 Fresno Street
Room 1030
(559) 621-6950
E-Mail Us
Department Home

The Risk Management Division is the "insurance company" of the City. The Division is charged with the responsibility of making and implementing decisions that minimize the adverse effects of accidental losses. The Division also reviews insurance contracts with outside contractors and consultants and processes both liability and property claims which are brought against the City.

The Human Resources Services Division is responsible for the administration of the City of Fresno's safety and Workers' Compensation programs. The division performs facility inspections, safety training for City employees, and is responsible for compliance with a number of Federal and State mandated programs including Unemployment Insurance, the Americans With Disabilities Act, and drug testing.

Risk Management : (559) 621-6900

Filing a Liability Claim Against the City of Fresno

You must file your Claim for Damages form within the time prescribed by Government Code Section 911.2, which states the following:

"A claim relating to a cause of action for death or for injury to person or to personal property or growing crops shall be presented as provided in Article 2 (commencing with Section 915) not later than six months after the accrual of the cause of action. A claim relating to any other cause of action shall be presented as provided in Article 2 (commencing with Section 915) not later than one year after the accrual of the cause of action.”

Claims must be filed in duplicate, either in person at or mailed to the following location:

Risk Management Division
City of Fresno
2600 Fresno Street, Room 1030
Fresno, CA 93721-3612
You may call (559)621-6900 with questions.

Claim for Damages Form

Risk Managment FAQ's (Frequently Asked Questions)

Workers Compensation:
The City of Fresno is “self-insured” for workers’ compensation benefits, that is, the City pays benefits directly to injured employees rather than purchasing an insurance policy that would pay benefits. All employees of the City are eligible to receive workers compensation benefits if injured or made ill by their job. There is no qualification period for eligibility, such as working a minimum time period or a minimum number of hours per week. If an employee believes that he or she was injured on the job, a claim for benefits can be filed with the employee’s supervisor. A more detailed description of the City’s workers’ compensation program can be found by clicking here.

General information about the California Workers Compensation System can be found by going to this link:  http://www.dir.ca.gov/workers'_comp.html

Answers to frequently asked questions from injured employees and updated information on recently enacted workers' compensation reforms can be found at this link:

Getting medical care if you are hurt at work:
Timely, effective medical care is key to recovering quickly from your injury. The City has created a Medical Provider Network (MPN) to assist you in obtaining high quality medical care. You can find a provider in the MPN by contacting your claims adjuster. Or you can look up any provider in the City's Network by using the link below:

City's Medical Provider Network

Fresno Police Officers Association (FPOA) Alternate Dispute Resolution (ADR) Medical Provider List

Employee Safety:
The City is committed to maintaining a safe and healthy work environment for every employee. Each Department has an Injury and Illness Prevention Program that is tailored to its specific functions and activities. The City’s overall safety policies, practices and procedures can be found by going to this link:

Injury Illness & Prevention Program Handbook

Federal Transit Administration Controlled Substances and Alcohol Testing Regulations:
This policy pertains to the drug and alcohol testing requirements for “safety sensitive” employees who work at Fresno Area Express.

Drug Policy 09.27.15

Federal Motor Carrier Safety Administration/ Controlled Substance and Alcohol Testing Regulations:
This policy applies to all applicants and employees who are required to perform a “safety sensitive” function as defined under the Omnibus Transportation Act of 1991 (the “Act”), as amended.

FMCSA Drug Policy 09-23-15

Reasonable Accommodation of Employees with Disabilities:
This information provides a summarization of the process that the City utilizes to attempt to reasonably accommodate employees with disabilities so that they may continue their employment with the City. 

The Reasonable Accommodation Process