Frequently Asked Questions

Back to Career Opportunities

How do I apply for a job with the City of Fresno?Do I need to apply On-line?How do I find out what jobs are available?Do I need to register and create a login to view job openings?If I’m not sure which job I want, can I just submit a blank application online and let you determine what job I qualify for?I applied for a job yesterday. I found another job online that I want to apply for today. Do I have to fill out all my information again?When I apply online, do I need to provide information for all of my past experience? Can I submit a resume instead of listing my experience?Are letters of recommendation and resumes necessary?The job posting states it is a continuous posting. How often do I need to apply?Will you contact me regarding the status of my submission?How often should I reapply?Do you have any jobs that are part-time, seasonal or for youth?Where else can I find out about employment opportunities in the Fresno area?How do I upload and view my documents or resume?Can I edit my application once I have submitted it?How can I ensure my application went through?I am having technical difficulties with the job site, can I apply some other way?My school is not listed on the drop down menu when I am entering my education history on my application. What do I do?Do I have to enter my Social Security Number?What do I do if I need a Special Accommodation?I don’t have a computer at home. Where can I apply for City of Fresno jobs?What if I forget my login name or password?I don’t have an e-mail address. Do I need one?I have recently moved or changed my name. How can I change the name, address, email, and/or phone number listed on my online application?I have already created an online application and applied for positions. I am now returning to apply for additional jobs and receive a message saying my User Name already exits.Do I need to list all the positions I have held?Where do I find the drivers license class type?The position I am applying for requires a certification, degree or license. Do I need to submit proof I possess it?Do all positions require that I take a test?Will I be notified of my status?How quickly after applying may I be called for an interview?Will I hear from a Department or Human Resources if I am not selected for an interview?How can I increase my chances of being called for an interview?The job posting I viewed lists a specific salary range. Is this negotiable?What happens if I submit an online application but do not complete all required sections?There is a close date for the job I am applying for, but no close time? Does that mean I can submit my application at any time on the closing date?Is there a way to see a list of the positions for which I applied?Do I need to mail you a copy of my college transcripts?When will my references be contacted?Do you provide special arrangements for persons with disabilities?
How do I apply for a job with the City of Fresno?  
If this is the first time you have applied for an opening with the City of Fresno in our new on-line application process, please refer to the Application User Guide. You will need to register or log in to apply. Click on the job title to view the posting and the apply button to apply for the position you are viewing. You may only apply for one job opening at a time and you must apply for each job you are interested in.
Back to top
Do I need to apply On-line?  
Yes. If you need help creating and completing your online application, you are welcome to visit the City of Fresno Personnel Services Department lobby where we have workstations available. Click here for a list public libraries who have computers available for public use.

Our staff is also available to assist you, however, we request that you call ahead to schedule an appointment to ensure a staff member is available at that time. Please call during regular business hours for options or assistance.

Our office is located on the first floor of City Hall at 2600 Fresno Street, Room 1030 Fresno, CA 93721. Our hours are Monday – Thursday, 7:30 am to 5:30 pm (PST), and Fridays 8:00 am - 5:00 pm (PST) excluding official City holidays. We can be reached at 559-621-6950. You can also send an e-mail to: Personnel@fresno.gov.


Back to top
How do I find out what jobs are available?  
From the City of Fresno website, click on I Want To...Apply, then Jobs and then Career Opportunities. Here you can view the most recent job postings. Just click on the Job Title to see the posting. Please note the closing date of the job openings. You must submit your application by 11:59 p.m. on the date of the closing to be considered for the opening.
Back to top
Do I need to register and create a login to view job openings?  
No, you may view job openings without registering. Just click on the job title to view the job posting. If you want to apply for a job opening you must register and create a login and password. If this is your first visit to our new web-site, you will need to create your own unique User Name. You will also be asked to create a password and then asked to re-type the password, just to verify your password is spelled and entered correctly. The User Name and Password are case sensitive. If that User Name has already been created by someone else, it will prompt you to create a different one. If you are returning to our site, type in the Use Name and password that you created on your last visit and select Login.
Back to top
If I’m not sure which job I want, can I just submit a blank application online and let you determine what job I qualify for?  
Because of the high volume of applications received annually, the City of Fresno does not match candidates to available positions. You must complete and submit an online application for each position for which you are applying. Remember, if you are applying for multiple jobs, you must submit an application for each job opening separately. You can also Apply Without Adding a Job which allows for you to express interest in working for the City of Fresno. We will use applications that are not filed with a specific job for general recruiting purposes.
Back to top
I applied for a job yesterday. I found another job online that I want to apply for today. Do I have to fill out all my information again?  
Not all of it. Once you log in using your User Name and password, your profile will remain the same and the application system will “remember” most of the information you have already provided. You will have the opportunity to add or edit the pre-populated information for the new job opening. You will need to fill in your information on any of the questions that did not pre-populate and complete any new questions that are unique to the job opening.
Back to top
When I apply online, do I need to provide information for all of my past experience? Can I submit a resume instead of listing my experience?  
Your application must be thorough and detailed. It is important that your application show all the relevant education and experience you possess. List your most recent job, volunteer experience, and any periods of unemployment in the last ten years. You may submit a resume in addition to your completed application by attaching an electronic version of your resume or submitting a paper copy to Human Resources.
Back to top
Are letters of recommendation and resumes necessary?  
Letters of recommendation and resumes are optional unless noted differently in the bulletin.
Back to top
The job posting states it is a continuous posting. How often do I need to apply?  
It is recommended you apply every six months or when you have a change in your application data.
Back to top
Will you contact me regarding the status of my submission?  
You will receive an email acknowledging receipt of your submission. Throughout the Selection Process we will send email correspondence regarding your status in the process.
Back to top
How often should I reapply?  
You need to apply once per Job Opening. Each of our Job Openings is listed as a separate link under City of Fresno Career Opportunities. If you apply more than once for a Job Opening, your last application filed for that position will be considered. When applying without a job, your application will stay on file for 6 months. We recommend reapplying when there is a change in the information you provided in your previously filed application.
Back to top
Do you have any jobs that are part-time, seasonal or for youth?  
The City has a lot of opportunities for part-time, seasonal and youth employment. All opportunities are listed under our Career Opportunities. The application process is similar for regular positions. Most of the hiring for summer jobs, (i.e., Day Camps and Aquatics) starts in January and runs through early spring. Most of our summer employees are hired by the end of May and begin working in June, so make sure you get your applications in early.
Back to top
Where else can I find out about employment opportunities in the Fresno area?  
Below are some great resource websites that list current job postings in and around the Fresno area.

Fresno Area Workforce Connection http://www.workforce-connection.com/index.cfm

Central Valley Public Sector Jobs http://www.cvpublicsectorjobs.org/


Back to top
How do I upload and view my documents or resume?  
After you click Apply Now, you will be prompted to upload or copy and paste your resume. To upload, click on the browse button to retrieve and select your resume or document, then click on upload to complete the process. You will be able to use this resume or document for future applications, if you wish, however, you will not be able view your submitted resume/document or other attachments.
Back to top
Can I edit my application once I have submitted it?  
Once you submit an application, it's been submitted and the application or resume cannot be updated or deleted. You can however reapply with or without an updated resume. When resubmitting an application for a Job Opening, your last application filed will be used for processing.
Back to top
How can I ensure my application went through?  
You will receive an email confirming that your application has been received. If not, you may want to reapply.
Back to top
I am having technical difficulties with the job site, can I apply some other way?  
No, please email personnel@fresno.gov or call (559) 621-6950 if the site is down or not working. Generally, to solve most issues, restart your computer, close your browser, and clear your cache.
Back to top
My school is not listed on the drop down menu when I am entering my education history on my application. What do I do?  
If it's not available, please enter the school name in the Other: text field next to School list in the Education History section.
Back to top
Do I have to enter my Social Security Number?  
The City of Fresno uses Social Security numbers for identification purposes only. If you choose to enter your Social Security number in your on-line profile, it will not be used by the City of Fresno until employment has been offered. You may complete employment information and apply for open positions without entering your social security number.
Back to top
What do I do if I need a Special Accommodation?  
Should you feel you need special accommodations due to a qualifying disability, please review the information listed under Special Accommodations and contact the Personnel Department in advance of the examination at (559)621-6950.
Back to top
I don’t have a computer at home. Where can I apply for City of Fresno jobs?  
You can access our on-line applications from anywhere you access the Internet. This includes public libraries, community colleges, and internet cafés. You may also visit the City of Fresno Personnel Services Department, at 2600 Fresno Street, Room 1030, Fresno, CA 93721. We are located on the first floor across from the elevators. The City of Fresno accessible computers are available Monday-Thursday, 7:30 a.m. – 5:30 p.m., and Fridays 8:00 a.m.-5:00 p.m., excluding holidays.
Back to top
What if I forget my login name or password?  
If you do not remember your User Name or password but have entered in an email address in your “My Profile” information, an email can be sent to you which will reset your password or remind you of your User Name. If you do not have an email address in your profile, you will need to re-register with a new User Name and Password. All of your current information will be lost. We highly recommend that you maintain a valid email address in your “My Profile”.
Back to top
I don’t have an e-mail address. Do I need one?  
A valid e-mail address is essential for us to contact you concerning your application. You will receive an email notifying you that you have successfully completed an application. It also allows you to receive an email if you should forget your User Name or Password. 

If you do not have an email address, you can sign up for a free account with any one of the following vendors:

Gmail: https://www.google.com/accounts/ServiceLogin

AIM: https://www.webmail.aol.com/

GMX: https://www.gmx.com

Yahoo: https://www.yahoo.com

Gawab: http://www.gawab.com

These are not City of Fresno sites, nor does the City of Fresno endorse or warranty that these services will meet your needs.


Back to top
I have recently moved or changed my name. How can I change the name, address, email, and/or phone number listed on my online application?  
We encourage all applicants to keep their profile information up to date. If we need to contact you, this is our only means of getting that information. To update your information, login to the system using your User Name and Password. Click on My Profile in the My Career Tools box. Enter your new information and hit the Save button. Changes made to your contact details will be updated on all of the jobs for which you have applied.
Back to top
I have already created an online application and applied for positions. I am now returning to apply for additional jobs and receive a message saying my User Name already exits.  
If you have previously registered, please go to the Applicant Home Page, and click on the link that says “Returning Job Hunter – Sign in Here” box. Be sure to sign-in to the system using your last User Name and password before applying for a new job opening. It is your responsibility to ensure that all sections of the online application are completed fully and accurately. Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. Likewise, it is your responsibility to be sure that your online application reflects the required work experience and education needed to meet the minimum requirements for the position for which you are applying. Remember, a review of your application is the first step in the recruitment process.
Back to top
Do I need to list all the positions I have held?  
Yes. Your application must be complete and accurate representation of your work experience and education. Include periods of unemployment, military service, internships, volunteer, and summer work. Begin with your most current or last job. Also include all educational experience. This includes high school, college, university, business or trade schools attended and the type of degree(s) awarded.
Back to top
Where do I find the drivers license class type?  
Most drivers license class types are identified on the front of your drivers license.
Back to top
The position I am applying for requires a certification, degree or license. Do I need to submit proof I possess it?  
Yes. If you are applying for a position that requires a certificate, degree or license you will be required to provide documentation of such during the selection process. Typically, applicants are asked to provide the documentation at the first face to face contact during the selection process.
Back to top
Do all positions require that I take a test?  
Many positions will require a test of some sort, whether it is an oral test (graded interview), written exam, typing/keyboarding exam or other test. The hiring departments will contact selected applications directly to set up any test.
Back to top
Will I be notified of my status?  
Due to the large volume of applications received by the City, our current practice is for the hiring departments to contact only applicants that are being considered for further evaluation.
Back to top
How quickly after applying may I be called for an interview?  
The length of time it takes for applicants to be called for interviews or further testing and ultimately fill a vacancy varies from hiring department to hiring department and position to position. Some searches last several weeks while others may take several months. Please check the Recruitment Status for updates.
Back to top
Will I hear from a Department or Human Resources if I am not selected for an interview?  
Due to the large volume of applications received by the City, our current practice is for the hiring departments to contact only applicants that are being considered for further evaluation.
Back to top
How can I increase my chances of being called for an interview?  
Given the competitive nature of positions at the City of Fresno, we strongly recommend that you target and apply only for those positions where your experience and qualifications closely meets the position’s requirements. Mass applying for position is not successful. Be sure to carefully read the job announcement and pay special attention to the experience and skills that are being sought as well as any requirements. Only those applicants who meet the minimum education and experience requirements for the position and demonstrate the most closely related work experiences, education and training will receive further consideration for employment.
Back to top
The job posting I viewed lists a specific salary range. Is this negotiable?  
Placement in the salary range will be considered depending on the qualifications and experience. The City of Fresno offers a competitive salary package and a full range of benefits, including medical, dental, life, disability, holidays, vacation, sick leave and retirement. The salary table for all positions can be found in the Salary Resolution.
Back to top
What happens if I submit an online application but do not complete all required sections?  
Online applications that are incomplete will not be considered. Please be sure that all sections of your online application are completed prior to hitting the submit button.
Back to top
There is a close date for the job I am applying for, but no close time? Does that mean I can submit my application at any time on the closing date?  
If you are applying online you may submit your application up until 11:59 pm (PST) on the closing date. Applicants however, are strongly encouraged not to wait until the last minute to submit their application for several reasons:
1. If you do not completely finish your on-line application and click the submit button prior to 12:00 a.m. (PST) our system will not accept your application
2. Our staff is only available to answer your questions and offer assistance during regular business hours, Monday-Thursday, 7:30am–5:30pm and Friday 8:00am-5:00pm (PST).
3. It is impossible to predict technical difficulties, on your end or our end. Please do not wait until the last minute. The City of Fresno is not responsible for technical difficulties or delays.

Back to top
Is there a way to see a list of the positions for which I applied?  
Yes, you may view a list of the positions you have applied for under “My Career Tools”. Just login to your Careers Home Page using your last used User Name and Password.
Back to top
Do I need to mail you a copy of my college transcripts?  
Transcripts are not generally needed during the application process; however, they may be requested at any time during the selection process.
Back to top
When will my references be contacted?  
Reference checks typically occur during the final stages of the selection process. Prior to a job offer, your employment and education will be verified. Some positions also require proof of licensure or certification and successful completion of a criminal background check or post-offer health assessment.
Back to top
Do you provide special arrangements for persons with disabilities?  
Please refer to the link on our Career Page, Special Accommodations.
Back to top