Using Fresno Area Express (FAX)

How To Use Fresno Area Express

FIND THE CORRECT BUS ROUTE

The first step in riding the bus is finding the correct bus route (or routes) to reach your destination. Use the FAX System Map to determine which route is best. Remember that you can transfer from one route to another to reach your destination.

FIND OUR WHAT TIME THE BUS WILL ARRIVE AT YOUR STOP

Use a copy of the FAX Schedule Guide to find out what time the bus serves the route you are planning to use.

CATCHING THE BUS

Please remember that buses will only stop at designated stops. Designated stops have FAX bus stop signs that show which route is served at the stop. If you are seated at a shelter, or on a bus bench, please stand up to let the driver know that you wish to board. If you are standing at a bus stop wave to the driver as the bus approaches.

WHEELCHAIR ACCESSIBILITY

All FAX buses have wheelchair lifts for easy access by passengers who either use wheelchairs, or have difficulty climbing stairs.

PAYING YOUR FARE

Cash, tokens, passes and transfers can be used on all buses. If you use cash you have the exact fare because drivers do not carry change. Please have your fare ready when the bus arrives. The farebox does accept dollar bills.

LEAVING THE BUS

Be alert for your destination. To signal the operator to stop pull the cord above the windows. Wait until the bus comes to a complete stop before leaving your seat. Please remember that buses will stop only at designated bus stops. Leave through the rear doors if possible to allow new passengers to board. Pull the cord a minimum of one block prior to your desired bus stop.

TRANSFERS

Transfers are free, and allow you to use different buses in order to complete your one-way trip. Bus transfers can be made only where routes intersect, and are not valid for layovers or return trips. Transfers are valid for one hour past the time cut on the transfer.