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Brian R. Marshall, Director
2223 G Street
Fresno, CA 93706
(559) 621-RIDE (7433)
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Fleet Management is committed to provide a comprehensive fleet management program which responsively fulfills the vehicle and equipment needs of City customers through cost-effective and dedicated personal service.

Jim SchaddTo Contact Us:
2101 "G" Street, Building F
Fresno, CA 93706
(559) 621-1397 Phone
(559) 485-2167 FAX
Send E-Mail to Fleet Management Division

Jim Schaad
Fleet Manager 


           
Customer Service Brochure           FY2010 Business Plan
                              


Budget Form 11


Executive Summary
Fleet Management is a division of the General Services Department. The division operates as an internal service fund and is funded by billing clients for services rendered. We desire for our organization to be dynamic and alive. To do so we constantly evaluate our current operation and the way we are doing business. We tinker, experiment, and explore what’s possible to improve the overall effectiveness of what we produce. We are creative, adaptive and not fearful of change. Although we seek large improvement opportunities, we value each employee’s role to look for the small incremental improvements which contribute to this process. This teamwork approach will produce significant tangible improvement for the entire operation.

Fleet Management procures, maintains, and repairs all City vehicles and equipment other than fire pumper trucks and FAX buses. Maintenance is performed on a diverse 1,752 unit fleet ranging from patrol cars to refuse trucks to pickups to construction vehicles.

Additionally, Fleet Management is responsible for maintaining emergency generators, renting construction equipment, disposal of vehicles at the end of economic life cycles, and is a diversified shop that provides welding, machining, project design, and metal fabrication service to City customers. Equipment fueling service is provided through a state-of-the-art fully automated system. The division provides its customers with monthly billings generated by a three-tier client computer system called FleetAnywhere. The division’s performance is tracked through key performance benchmarks and customer feedback. Customer communication occurs through daily conversation, bi-annual liaison meetings, operator questionnaires, and an annual customer service evaluation survey.

Fleet Management also administers the Fleet Replacement Program. This program was designed to provide timely replacement of City vehicles and equipment. Replacement funding is calculated using the straight-line depreciation method and revenues are received into the fund through monthly Interdepartmental (ID) billings.


 

Mission Statement
To provide a comprehensive fleet management program which responsively fulfills the vehicle and equipment needs of City customers through cost-effective and dedicated personal service.

Vision

To provide a comprehensive fleet management program which responsively fulfills the vehicle and equipment needs of City customers through cost effective and dedicated personal service.

Key Services
The Fleet Management Division manages and maintains the City’s fleet which consists of 1,752 vehicles and equipment valued at approximately $73 million. In addition, Fleet manages an annual Capital Acquisition Budget of more than $12 million. Services provided by the division include:

Fleet Engineering Services

  • Equipment replacement planning
  • Specification development
  • Equipment acquisition
  • Equipment Retirement/Sales
  • Operator training (new equipment)
  • Research and development
  • Alternative fuels program

Fleet Management Services

  • Policy development
  • Fleet consultation/advice
  • Information services
  • Administrative (e.g., permits, licensing, fuel system)
  • Long-term leasing Alternative fuel compliance

Preventative Maintenance Services

  • Lubrication/oil and fluid change
  • Emission inspections
  • Compliance inspections
  • Equipment Inspection

Equipment Repair Services

  • In-shop repairs – scheduled/unscheduled/emergency
  • Field repairs – scheduled/unscheduled/emergency
  • Warranty service
  • Modifications to equipment
  • Welding
  • 24/7 Emergency response

Equipment Support Services

  • Dispatch for equipment rentals
  • Accident investigations
  • Failure analysis
  • Vehicle towing
  • Equipment cleaning
  • Operator training (fleet equipment)
  • Auto Parts Warehousing
  • Fuel Island Services
  • Fueling service (onsite/offsite)
  • Tire Repair/Replacement Services (onsite/offsite)
  • Failure analysis
  • Tire warranty service

Fleet cost accounting with major application software tools

  • FleetAnywhere
  • E.J. Ward Fuel Management System
  • Peoplesoft
  • BRASS
  • Microsoft Office

The Fleet Management Division has 75 Employees.  They are housed in  Building F and Building W in the Municipal Service Center and also have a satellite shop at the Water Yard.