Basic Fundamentals
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Jeff Cardell, Director
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FACILITATION LEADING THE GROUP PROCESS (In PeopleSoft: FAC001)
Facilitation is a set of principles, skills, and practices used to assist work groups in achieving goals they would like to accomplish. This 2-hour course covers the fundamentals of the Facilitation process, what workplace situations require facilitation, how to lead a group toward shared outcomes, and how to manage a group’s attention, energy, information, and operations.

For more detail on when this training is offered, please visit PeopleSoft Self-Service.

GRAMMAR REFRESHER (In PeopleSoft:  GRAM)
This 2-hour course serves as an opportunity for City employees to review parts of speech, capitalization, punctuation, spelling, and commonly misused words in an effort to improve their business writing skills.

For more detail on when this training is offered, please visit PeopleSoft Self-Service.


EDITING AND PROOFREADING DOCUMENTS (In PeopleSoft:  EDITPR)
People often use the terms editing and proofreading interchangeably, but they are two different stages of the revision process. Editing focuses on how a document is organized and if the information included in the document supports the document's main idea. Proofreading, however, focuses on the document's grammar and punctuation. Ultimately, this 1-hour course focuses on how to produce professionally written business documents.

For more detail on when this training is offered, please visit PeopleSoft Self-Service.


10 STEPS TO EFFECTIVE PRESENTATIONS (In PeopleSoft:  PRESNT)
This 2-hour course covers 10 steps to Effective
Presentations. The following topics are discussed and demonstrated: presenting a positive image, understanding your listener(s), organizing content from the listener's point of view, eliminating "overkill", controlling nervousness, eliminating monotone and boredom, effectively using visual aids, controlling questions & answers, and obtaining approval and action.

For more detail on when this training is offered, please visit PeopleSoft Self-Service.